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Most frequently asked questions

Here are the most common questions a trader would normally ask us or consider to ask before opening an account with us.
For more information on help resources related to IC and the products we offer,
simply type your question below or visit our live chat service.

IC offer two types of accounts, Standard account and our market leading, Raw Spread account.

Raw Spread Account: This account shows the Raw inter-bank spread received from our liquidity providers. There is a commission charge of $7 per standard lot round turn.

Standard Account: We do not charge a commission on Standard accounts but instead, there is a mark up applied to the spread of 0.08pip above the raw Inter-bank rate received from our Liquidity providers.

Further information about the different types of trading accounts available can be found on our Account Overview page.

IC has two MetaTrader account types, a Standard account and our market leading, The Raw Spread account. IC does not charge a commission on Standard accounts but instead applies a spread mark up of 0.08 pip above the Raw inter-bank prices received from our liquidity providers. IC Raw Spread account shows the raw inter-bank spread received from our liquidity providers. On this account we commission of $7 per standard lot round turn.

Below are commission rates for different base currency accounts:

AUD	9.00 round turn
USD	7.00 round turn
EUR	6.50 round turn
GBP	5.50 round turn
SGD	9.50 round turn
JPY	1100.00 round turn
CHF	6.60 round turn
NZD	12.00 round turn
HKD	54.25 round turn

With IC, you can open a trading account without any minimum deposit requirement.

Our mission is to provide traders with the lowest spreads and fastest executions possible across over 1980+ Forex products including Forex, precious metals, stocks, futures and other CFDs on Commodities. We have invested heavily in technology and established strong relationships with some of the largest and most reliable pricing providers in the market.

To find more about products offering click here: range of products.

We also strongly suggest to thoroughly read our Account Terms available for the attached costs, risks and your responsibilities before deciding to trade with us.

This is one of the most frequently asked questions. The difficult part in understanding ECN and STP meanings is that those have been interpreted differently by many people. There are three main business models used by Forex brokers which differ by the way the transactions are handled and orders are executed: ECN, STP and Market Makers.

ECN: ECN stands for 'Electronic Communication Network' which is simply a technical term that is used to describe how banks and liquidity providers connect to each other to form a bid and offer price. In the Forex industry, it can be used to identify providers who use this type of pricing mechanism in order to offer raw interbank pricing to retail traders. Under this model your broker will stream raw prices and your trades will be offset with another client, a liquidity provider or held internally by the broker. This usually results in faster trade execution. This is distinct from order execution that may result in an offsetting order placed with a liquidity provider.

STP: This term stands for 'Straight Through Processing' and is used when a Forex and CFD provider processes all trades at market prices obtained from a liquidity provider, this price is simply passed on by the broker. This is not dissimilar to the ECN pricing model in that the price is not altered and there is no dealing desk intervention when the trade is processed, hence it is known as STP.

IC is the issuer of the products it provides. We consider ourselves to be a forex provider offering the ECN pricing model as we source our pricing from external unrelated liquidity providers , these prices are passed onto you with no dealing desk intervention. In order to provide you with better price certainty and to ensure fast execution speed we do not offset each and every position with our liquidity providers. We do this in order to provide you with a better overall trading experience.

Opening an account is simple. Click on the Open a Live Account link and complete your application form.

Once your on-line application form has been approved by our accounts team you will be emailed your trading account login details and password.

Как получить ответ?

Введите свой вопрос в поисковую строку, и, возможно, вам сразу же будет предложен ответ.

Старайтесь вписывать в строку более одного слова и использовать структуру вопроса. Если поиск не даст результатов, попробуйте перефразировать запрос. Система может выдать результат при неполном совпадении слов запроса.

Вопросы по IC

IC является ведущим брокером True ECN в Австралии. Компания была основана в 2007 году с целью обеспечения честной и прозрачной торговли на рынке форекс для активных трейдеров. IC предоставляет розничным инвесторам и трейдерам решения, ранее доступные только профессионалам и крупным глобальным инвестиционным банкам. Более подробные сведения о брокере IC можно получить на странице "О компании".

IC is a privately owned company with a management team that has over 20 years of experience in derivative products. The founders of IC were crucial to the success of one of the largest CFD providers.

IC is regulated by the Financial Services Authority of Seychelles (FSA).

IC holds client money in segregated client money accounts in Tier 1 banks.

IC hold client money in segregated client money accounts with a number of top rated International banks. We spread the client money across multiple banks to reduce the counterparty risk to any one bank.

We may collect your personal information from time to time to make further enquiries about you, including identification checks to meet our legal regulatory oblgations as well as to combat fraud. We do not sell your personal information to any third parties for marketing purposes.Our privacy policy (https://www.ic.com/en/company/privacy-policy) details how we handle your personal information.

Yes, we take the privacy of our clients extremely seriously and have set policy and procedures in place to safeguard the information we request from our clients. Please refer to our Privacy Policy page on the website here: privacy policy

We advise our clients to immediately change the passwords for their registered email with no delays and update the password of their client area as well as trading platform.
The security information must be kept private and should not be saved on a shared or public device.
Please reach our support to notify the incident so appropriate measures are applied from our end at the earliest possible.

Вопросы по торговле IC

IC предоставляет два вида счетов для платформы MetaTrader 4, стандартный и True ECN. IC не взимает комиссию со стандартных счетов, вместо этого увеличивается спред на 1 пункт. На счете True ECN применяется межбанковский спред, полученный напрямую от поставщиков ликвидности. На этом счете также взимается комиссия в размере 7 долларов США за полный стандартный лот.

IC позволяет клиентам открывать счета при депозите в 200 долларов США или эквивалентной сумме в другой валюте.

IC offers flexible leverage options ranging from 1:1 to 1:5000. You can change the leverage on your trading account via your Client Area.

На IC можно открыть несколько торговых счетов. Дополнительные счета открываются через личный кабинет.

Время открытия и закрытия цен IC следующее:
Время открытия: Понедельник, 00:01 по серверу MetaTrader 4
Время закрытия: Пятница, 23:57 по серверу MetaTrader 4

Обратите внимание, что время открытия и закрытия некоторых активов может варьироваться. Точное время открытия и закрытия всех инструментов приведено в спецификации по торговым инструментам.

Перенос позиции на IC происходит в 00:00 по серверу MetaTrader 4.

Время серверов и графиков IC: МСК-1 в период действия зимнего времени и МСК в период действия летнего времени.
Ниже расположена таблица со сведениями о переходе на летнее и зимнее время.

Год Начало действия летнего времени Конец действия летнего времени
2018 11.03 4.11
2019 10.03 3.11

Период летнего времени наступает в 2:00 МСК во второе воскресенье марта и заканчивается в 2:00 МСК в первое воскресенье ноября.

The trading hours for gold (XAUUSD) are:
Opening time: 01:02 MetaTrader 4 Server Time
Closing time: 23:57 MetaTrader 4 Server Time

The trading hours for silver (XAGUSD) are:
Opening time: 01:00 MetaTrader 4 Server Time
Closing time: 23:59 (Friday 23:57) MetaTrader 4 Server Time

IC предоставляет множество образовательных ресурсов; кроме того, мы регулярно проводим вебинары по различным темам. Даты и время вебинаров публикуются на нашем сайте.

IC предлагает более 75 валютных пар, включая криптовалюты.

IC также предлагает CFD на драгоценные металлы, товары, индикаторы, фьючерсы, акции и облигации.

IC предлагает клиентам несколько способов внесения средств, в том числе:

Банковский перевод
Кредитная карта
Skrill
Webmoney
(Neteller

На странице "Пополнение счета" рассказывается подробнее о каждом способе снесения средств.

Если платеж был отправлен по банковской карте или онлайн через Paypal, Neteller и Skrill, средства появятся на счете мгновенно.

Внутренние банковские переводы и Bpay обычно занимают один-два рабочих дня. Международные банковские переводы выполняются в течение 3-5 рабочих дней.

Отправьте запрос на снятие средств через личный кабинет. Все запросы, полученные до 12:00 AEST/AEDT, будут обработаны в тот же рабочий день. Подробнее читайте на странице "Вывод средств".

Открыть счет очень просто. Нажмите "Открыть реальный счет" и заполните анкету.

После того как онлайн-заявка будет одобрена, вы получите по электронной почте данные для входа в свой торговый счет и пароль.

Under the Anti -Money Laundering Act 2020 of Financial Services Authority of Seychelles, IC is required to verify your identity before opening a trading account for you.

Identification must be provided in the form of photo ID and proof of address to enable us to verify your identity.

Photo ID
• Must be clear and visible
• Must be issued by a government agency
• Name, signature, expiry date and date of birth* must be clear
* Please note that IC does not accept account applications from any persons under the age of 18

Proof of Address
• Must be no older than 6 months
• Must show the same name and address as your account application

Our anti-money laundering policy contains further information regarding our identification requirements.

Нет, IC не начисляет проценты по остатку на счете.

IC does not accept US clients. US CTFC regulation prevents US clients from trading with brokers outside the US. IC complies with International regulations.

Да, у нас полностью разрешены хеджирование и скальпинг. Наш спред и условия торговли являются привлекательными для множества дейтрейдеров и скальперов по всему миру.

На IC нельзя открывать новые сделки по телефону, однако для закрытия сделки можно позвонить по телефону +61 (0)2 8014 4280, и наши специалисты помогут вам.

Нет, с вас не будет взиматься плата за неактивность счета.

Хотя демо-счета и реальные счета предоставляют аналогичные возможности для торговли, демо-счета используются преимущественно только для практических целей и не являются гарантией тех же результатов торговли, что и реальный счет.

Forex brokers use three main business models which differ in the way the transactions are handled and orders are executed: ECN, STP and Market Makers.

ECN: ECN stands for 'Electronic Communication Network', which is simply a technical term that is used to describe how banks and liquidity providers connect to each other to form bid and offer prices. In the Forex industry, it can be used to identify providers who use this type of pricing mechanism in order to offer raw interbank pricing to retail traders. Under this model your broker will stream raw prices and your trades will be offset with another client or liquidity provider, or held internally by the broker. This usually results in faster trade execution. This is distinct from order execution, which may result in an offsetting order placed with a liquidity provider.

STP: This term stands for 'Straight Through Processing' and is used when a Forex and CFD provider process all trades at market prices obtained from a liquidity provider. This price is simply passed on by the broker. This is not dissimilar to the ECN pricing model in that the price is not altered and there is no dealing desk intervention when the trade is processed; hence, it is known as STP.

Market Maker: Typically, market makers operate a dealing desk in order to create their own prices. These prices can be based on their own proprietary trading positions or overall risk exposure and may not reflect the prices in the underlying market.

IC is the issuer of the products it provides. We consider ourselves to be a Forex provider offering the ECN pricing model as we source our pricing from external unrelated liquidity providers. These prices are passed on to you with no dealing desk intervention. In order to provide you with better price certainty and to ensure fast execution speed, we do not hedge each and every position with our liquidity providers. We do this in order to provide you with a better overall trading experience.

When you trade with us, you are trading with IC as principle, this is the case with all Forex and CFD providers globally.
We do not operate a proprietary trading book, we source our prices from external unrelated liquidity providers or directly, these prices are then passed onto you with no dealing desk intervention.

IC streams prices from its liquidity providers, who, in their turn, derive those prices from the market (or exchange) in the case of share CFDs; and from banks and non-bank liquidity providers in the case of Forex. The source of the underlying market price may vary for each product.
Although IC's prices come from its liquidity providers and IC Market is not practically involved in the making of the price, it is simply streaming prices which it receives; the prices nonetheless become IC's when it provides them to clients to execute on. This is the case for all derivative products which IC offers to its clients.

If you trade 100,000 (1.00)
Commission is $3.50 for opening, and $3.50 for closing; $7.00 for the full round-turn

If you trade 10,000 (0.10)
Commission is $0.35 for opening, and $0.35 for closing; $0.70 for the full round-turn

If you trade 1,000 (0.01)
Commission is $0.035 for opening, and $0.035 for closing; $0.070 for the full round-turn

On MetaTrader 4 all commission charge for a position is applied at the opening of the trade.

On MetaTrader 5 commission is charged per side (opening/closing).

*On MetaTrader 5 the commission column is not rounded up to 3 decimal places but to 2 decimal places only. Thus, commission on a micro lot size $0.035 per side is rounded to $0.04

IC is the issuer of the products it provides. Our Securities Dealer License allows us to make a market; however, we consider ourselves to be a CFD provider offering the ECN pricing model as we do not operate a proprietary trading book and source our pricing from external unrelated liquidity providers. These prices are then passed on to you with no dealing desk intervention. In order to provide you with better price certainty and to ensure fast execution speed, we do not offset each and every single position with our liquidity providers.

When you trade with us you are trading on prices streamed from our Liquidity providers which are ECN prices. IC does not have a dealing desk that creates its own prices. We do not alter the price in any way, thus our pricing is considered to be “True ECN”.

Yes, we may Hedge some or all of your trades to help manage our overall risk.

We manage our overall risk based on our internal Hedging Policy.

The prices we offer are streamed by bank and non-bank liquidity providers.

IC's Securities Dealer License allows us to make markets, this is the case for all CFD and Forex providers globally. We are not a broker to you but a Forex and CFD issuer. Simply put, acting as a principal to your trades, we are the sole counterparty that allows you to access prices streamed from our liquidity providers that supply IC with the bank and non-bank pricing.

Technically, when you buy a product at IC, we are selling that product to you. It is not possible for you to buy that product at the exchange directly to complete the transaction due to the attached requirements for higher trade sizes, and margin costs, etc., thus, it has to be dealt with IC on a principal basis alone.

Typically, market makers are considered to be Forex and CFD providers who operate a dealing desk in order to create their own prices, these prices can be based on their own proprietary trading positions or overall risk exposure and may not reflect the prices in the underlying market.

All conflicts of interest can be found in our Terms & Conditions

Everything is the same as it has always been. We believe you’re referencing to one of our account types which we have recently rebranded to “Raw Spread” account.
The reason why we are one of the largest and most successful Forex CFD provider in the world is our Tight and Low Spread. Therefore we decided to communicate our strengths even better with this new account name. Nothing else changed. We decided to keep our product offerings as simple as possible for our clients to understand what exactly they’ll be receiving.

1.0 Pips on Raw Spread account. Detailed information can be found on our Spreads page here: https://www.ic.com/global/en/trading-pricing/spreads

0.1 Pips on Raw Spread account. Detailed information can be found on our Spreads page here: https://www.ic.com/global/en/trading-pricing/spreads

We do not have a dealing desk, we are not involved in creating the prices that we show you. IC offer its clients with a market execution model. This means all the trades are executed at the first available price received from our hedge counterparties once an order has been triggered. Thus, we are not able to offer guaranteed executions exactly at your requested prices, we are simply streaming the prices that we receive.

The current swap rates can be found our Blog Swap Rates page here: https://www.ic.com/blog/metatrader-4-swaps/
Swap rates can also be found within the MetaTrader 4 platform, simply go to the market watch and right click on an instrument and select Specifications. A new window will then open and the swap rates will be displayed.

Yes, we do offer Oil as a spot and future commodity CFD product. More information can be found here: https://www.ic.com/global/en/trading-markets/CFDs on Commodities

Forex CFD providers apply triple rollover interest on Wednesday, because that's how it's applied by the banks providing liquidity to the FX market.This is because spot forex trades have a 2-day settlement period. A spot FX trade from Monday settles on Wednesday. A trade from Tuesday settles on Thursday. A trade from Wednesday settles on Friday, but a trade from Thursday settles on the following Monday.
The trade has to be rolled through the weekend, because banks are closed on Saturday and Sunday. Triple rollover interest is applied to FX trades open at 5pm New York Time on Wednesday, because that marks the beginning of the new 24-hour trading day (Thursday) in the global FX market. Important to note that, it's not always a charge and you can also earn.

IC offers over +2100 Stocks CFDs. The full list can be found on our Stocks CFD product page.

A dividend adjustment is applied to take account of the ex-dividend adjustment to the index. This is the number of points by which the index price must be adjusted downwards to take account of those shares in the index which go ex-dividend at the close of the cash market. We will use the ex-dividend figure estimated by Bloomberg (E&OE), rounded to the tick size we use for that index, to determine what adjustment to apply. In the case of long positions, the dividend adjustment is credited to the client's account. In the case of short positions, the dividend adjustment is debited from the client's account.

This could possible be due to the below reasons:
- Refering to BID prices in the case of a Sell position;
- Refering to the chart prices only and not refering to the prices with set mark ups in the case of Buy positions under a Standard account.
Our team can help check this further for you should you like to reach us at support@ic.com mentioning the specific aaccount and trade order details.

IC Stop out level on MetaTrader 4 /MetaTrader 5 and cTrader platform is 50%.This means that if your account's margin level falls to or below 50% then your positions will be automatically closed.

Events such as markets gapping over the weekend or on major holidays, where liquidity is thin, can increase the chance of your positions being stopped out and a negative equity situation occurring. In case you lose more than your current account balance, you should be aware that you will bear the negative consequences of such adverse events.

IC offers its clients with Market Execution model.

No, we do not.

Our average execution speed is around 35 milliseconds for Forex. Our trade servers are in the Equinix NY4 data centres in New York, as we are close to our core pricing providers we have some of the best execution speeds out of any broker globally.

IC does not charge any additional fees or commission for CFD indices trading.

You can do so by visiting your secure client area's "Account Details" link (https://secure.ic.com/AccountDetails) under "Profile" section. Simply check or uncheck the "Newsletters and special offers" option and click on "Update Information" button to submit the changes.

You can do so by visiting your secure client area. Login to click on "Daily Market Forecasts" link (https://secure.ic.com/Autochartist) under "Trading Tools" section. You may choose to subscribe to daily market forecasts from either Autochartist or Trading central, or both.

We do not provide FIX API anymore. You can only get FIX API from the cTrader platform. More information can be found here: https://help.ctrader.com/fix/getfix .

IC offer a varied variety of partnership programs including but not limited to Introducing Brokers, Money Managers, Affiliates etc. Detailed infomation can be found here: https://www.icmarketspartners.com

No, a demo account comes with virtual money and is absolutely risk-free to familiarise yourself with our trading platforms and conditions without losing real money.

To add funds to your demo account, go to "Account Summary" link (https://secure.ic.com/Finance/AccountSummaryPage) under "Accounts" section of your secure client area. Scroll down the page to go to your "Demo Accounts" section. You can now add virtual money to your demo account by clicking on the green colored dollar ($) icon option available in the last column of the table.

IC rollover occurs at 00:00 MetaTrader 4 Server Time.

Please note that all client funds are held in segregated client money accounts with top International banks, away from the company’s own funds. Clients with a net credit balance at the time of insolvency can be paid both from funds that are held in the segregated trust accounts and also from the company’s other available funds. Fortunately, IC corporate account balance is substantial and in the very unlikely event of insolvency those funds would cover clients, we well exceed the capital requirements set by our regulators.

Unfortunately, we are unable to offer you a personal trading advice that may impact your trading decisions. Trading Derivatives may not be suitable for all investors, so please ensure that you fully understand the risks involved, and seek independent advice if necessary.

Вопросы о рынке Форекс

Форекс является крупнейшим финансовым рынком в мире со среднедневным оборотом около 3 триллионов долларов США. Торговля на Форекс - это одновременная покупка одной валюты и продажа другой. Цена на валюты является плавающей и зависит от спроса и предложения. Валюты всегда торгуются парами, например, EUR/USD или AUD/USD.

Получение прибыли на рынке форекс подразумевает покупку ниже и продажу выше или продажу выше и выкуп ниже. Использование кредитного плеча означает, что вы можете внести меньшую сумму денег для достижения той же покупательной способности, которая была бы, если бы вы купили и продали валюты напрямую.

Допустим, трейдер пополняет торговый счет на 5000 долларов и назначает кредитное плечо 1:100. В результате кредитного плеча покупательная способность трейдера увеличивается до 500 000 долларов. Если трейдер купит 0,1 лота AUD/USD по цене 0,99802, и через 3 дня цена AUD/USD вырастет до 1,04069, то при закрытии сделки прибыль составит (1,04069 - 0,99802)=426 пунктов. Если объем сделки составлял 0,1 лота, то прибыль составит 426 долларов (1 доллар за пункт).

В противоположной ситуации, если бы пара снизилась на 426 пунктов, трейдер понес бы убыток в том же размере.

Форекс считается одним из самых справедливых и прозрачных рынков в мире, это главным образом из-за большого количества участников рынка и огромного размера и количества сделок. Нет ни одной страны или банка, которые могли бы полностью контролировать направление валюты.

На форекс также нет единой центральной площадки, в отличие от фондовых и фьючерсных рынков. Торговля на форекс ведется не на бирже, а вне биржи, только между банками, странами, хедж-фондами и частными инвесторами. Рынок Форекс работает круглосуточно и закрывается только на выходные.

Основными участниками рынка Forex являются центральные банки, коммерческие банки и инвестиционные банки, однако в последние годы с момента появления доступа к Интернету на рынках Forex возросла, что привело к увеличению числа участников. Среди участников этого дня также крупные транснациональные корпорации, управляющий деньгами, зарегистрированные дилеры, брокеры и частные инвесторы.

Рынок Форекс - это круглосуточный рынок, торговля на Форекс начинается в Веллингтоне, Новая Зеландия, и движется по всему миру, так как рабочие дни начинаются в каждом финансовом центре. Основными мировыми финансовыми центрами, где происходит большая часть торговли на рынке Форекс, являются Токио, Лондон и Нью-Йорк. Рынок форекс открывается в воскресенье в 22:00 (GMT) и закрывается в пятницу в 22:00 (GMT).

Наиболее ликвидные валютные пары - это пары из стран с политически стабильным правительством и уважаемыми центральными банками. Наиболее популярные валютные пары с участием долларом США называются основными и составляют около 85% транзакций. Наиболее часто торгуемыми парами являются EUR/USD, USD/JPY, GBP/USD, AUD/USD, USD/CHF и USD/CAD.

Существует множество фундаментальных и технических аспектов, которые могут привести к изменению обменного курса. Наиболее заметные влияния включают процентные ставки, инфляцию и политическую стабильность. Иногда государства покупают или продают валюту, пытаясь повлиять на ее стоимость с целью более широкого воздействия на экономику страны. Такие случаи называют интервенцией центробанка, и они могут оказать значительное влияние на стоимость валюты. Учитывая размер и разнообразие участников, нет ни одного фактора, который мог бы влиять на рынок форекс в течение любого значительного отрезка времени.

Есть множество стратегий управления рисками, которые могут использовать трейдеры форекс. Наиболее распространенной формой управления рисками является использование стоп-лоссов и лимитных ордеров. Стоп-лосс ордера могут быть установлены на платформе MetaTrader 4 и часто используются для принудительного закрытия позиции по заранее определенной цене, чтобы ограничить любой потенциальный убыток.Лимитные ордера работают так же, как и ордера Stop Loss, однако они позволяют накладывать ограничение на максимальную заплаченную цену.

Трейдеры Форекс используют различные торговые стратегии, основанные на техническом и фундаментальном анализе. В наши дни техническая торговля становится все более популярной. Трейдеры используют различные технические индикаторы, такие как линии тренда, уровни поддержки и сопротивления и множество других методов для определения краткосрочных и среднесрочных торговых возможностей. Некоторые трейдеры предпочитают использовать фундаментальный анализ, который вращается вокруг интерпретации экономической информации, включая новости, правительственные отчеты и иногда даже слухи. Тем не менее, зачастую элементы внешнего технического и фундаментального анализа оказывают наиболее существенное влияние на цены валют, в том числе такие события, как вмешательство центрального банка, изменение процентных ставок, политические изменения или даже война.

No, trading forex has never been cheaper and more accessible. Traders can now trade on institutional grade pricing with a deposit of as little as $200 and leverage of up to 1:5000. It is however important to remember that although trading on leverage can maximise profits it can also amplify losses.

Вопросы по платформе MetaTrader 4

Если вы не видите все инструменты в окне обзора рынка, просто щелкните правой кнопкой мыши в области просмотра рынка и выберите "показать все".

"Торговый поток занят" (Trade Context is Busy) – распространенная ошибка MetaTrader 4, возникающая из-за того, что MetaTrader 4 не может обрабатывать несколько запросов одновременно. Чтобы исправить эту ошибку, просто закройте и снова откройте торговую платформу MetaTrader 4. Также рекомендуем ознакомиться с руководством по коду ошибок MetaTrader 4, в котором описаны распространенные сообщения об ошибках.

Время графика на платформах MetaTrader 4 и MetaTrader 5 отражает время сервера, которое нельзя изменить. Однако для платформы cTrader вы можете установить время в соответствии с местным часовым поясом.

Текущие ставки своп можно найти в нашем блоге. Ставки свопа также можно найти на платформе MetaTrader 4, просто перейдите на страницу обзора рынка, щелкните правой кнопкой мыши по инструменту и выберите пункт "Спецификация". Откроется новое окно со ставками свопа.

Если вы удерживаете открытой позицию в среду вечером, сумма, добавленная или вычтенная на ваш счет в результате начисления свопа, в три раза превышает обычную сумму. Тарифы тройного свопа начисляются в период пролонгации в среду вечером для учета расчетов по сделкам в выходные дни, когда ставки свопа не взимаются из-за закрытия рынка.

Срок действия демо-счета истекает через 30 дней бездействия. Если демо-счет все еще активен, убедитесь, что используется правильный номер счета, пароль и сервер, которые можно найти в электронном письме, полученном при открытии счета. Также можно проверить учетные данные платформы, используя личный кабинет.

Ошибка "неверный счет" возникает в том случае, если неверны имя пользователя или пароль.Это также может произойти, если вы выбрали неправильный адрес сервера. Проверьте данные счета и повторите попытку.

Для того, чтобы советники работали в MetaTrader 4, нужно нажать на кнопку советников в торговом терминале.

Understanding platforms

To access the MetaTrader 4 platform you will need your account number, password and server information from the email we sent you ‘MetaTrader 4 Live Account Details’.
Open your MetaTrader 4 platform and select File – Login to Trade Account.
In the login box enter your account number. Make sure to enter your password correctly, if you are copying and pasting make sure not to copy any extra spaces over.
From the drop down menu select the relevant server that was listed in the email.
If you cannot see the server, simply type it manually as live(server number).icmarkets.com and select Login.
You will see your connection status update in the bottom right hand corner of the platform.
If the connections status shows ‘invalid account’, make sure your password was entered correctly. If it shows ‘no connection’, double check the server address was entered correctly.

Each cTrader user has their own unique cTID, which is a set of login details used to access the trading platform. All cTrader trading accounts are linked to just one cTID.
Your cTrader ID will be automatically created for you once your cTrader account is approved.
You will receive an email with the subject heading ‘Welcome to cTrader ID’. Select ‘Confirm cTrader ID’.
You can now sign in to the cTrader platform using your email address and the password from the welcome email.
Once you have logged in you will see your IC trading account is automatically linked.
If you open an additional cTrader account, it will be automatically linked to your cTID and you will see it available the next time you login to the platform.

Please follow below steps on your mobile platform:

Go to settings
Click on trade accounts
Then click on the small plus sign
Login to an existing account
Search for the server
Select the correct server for your account
Enter your login credentials

This may happen if you try to connect to an incorrect server. Please select the correct server from the list while connecting to your trade account on a mobile app.

No, you cannot directly attach an EA script to a mobile MetaTrader 4 or MetaTrader 5 trading application.

To manually install an expert advisor on your trading platform, complete the following steps:

Download and save the file.
Identify if the file is archived or in its normal format (right click on the file and select Properties, at the top it will say if it is a MetaQuotes Language 4 file. If it is not, it is most likely an archive)
If the file is archived or zipped, make sure to unzip the file.
Now open your MetaTrader 4 platform. At the menu bar, click File > Open Data Folder
Double click the ‘MQL4’ folder and then open the ‘Experts’ folder.
Now go back to where you downloaded your Expert Advisors and drag them into the open ‘Experts’ Folder.
Once done, close all windows.
Restart MetaTrader 4 platform and the EAs should appear in your ‘Navigator’ panel.

As you are trading leveraged CFD products, you can invest more than the balance you have in the account, thus the losses are magnified too. If you trade on leverage, then the face value of your trading position is more than the amount you have in your trading account. Therefore, if the market moves against your trade significantly, it could make your account balance negative.
With IC, the margin call level is 100% and the stop out level is 50%. This means that, as soon as the margin level drops to 100%, you will see a margin call that is an indication to take an appropriate measure on the account by either reducing the exposure or funding the account further. If the margin level drops further to or below 50% system will automatically start closing out positions to bring back the margin level to a reasonable level.

We can assist you in clearing your negative balance. Please contact our Client Relations department at rm@ic.com

They are both established platforms in the industry. Though MetaTrader 4 has been around longer and is still the most popular amongst traders, cTrader is cutting edge technology and has several additional features to the MetaTrader4. We would recommend you demo both platforms to see which one you prefer and suits your trading style. Some of the key differences are the user interface, the advanced take profit and stop loss systems, detachable charts, varying chart time frames, live sentiment and depth of market displayed by default. There is also a vast range of custom indicators and Expert Advisors readily available for MetaTrader4.
Commissions have slight differences, but all other aspects are pretty much the same.

Since our platforms host accounts on different servers, please create individual trading accounts for each platform. You will be given the option to select the desired platfom in the Client Area: https://secure.ic.com/OpenAccount/OpenRealAccount

To align the daily chart candles with New York close (5pm ET) IC server time and charts are GMT+2 or GMT+3 when daylight savings is in effect. Unfortunately, the server time cannot be changed.

We would suggest to host your platform on a VPS (virtual private server). VPS servers are colocated in financial data centers, deliver ultra low latency and fast execution speed for forex trading.

Latency directly influences the amount of time it takes for a trade to interact with the market.

We are able to sponsor the basic VPS up to $35 if you meet the criteria of trading 15+ lots per month.
You can apply for a sponsored VPS package here: https://secure.ic.com/Vps

With IC, an account is considered hyperactive when it exceeds 5,000 server messages per day. The following messages exchanged with the MetaTrader 4 server can be reason of hyperactivity:

“open order”
“close order”
“pending order”
“no money”

Please check your account and make the changes necessary to lower your server messages.

Investor password is a read-only password that you may use to build and analyse your account's portfolio. Getting an investor password is easy. Simply, open MetaTrader 4 / MetaTrader 5 platform.
Go to Tools, Options, Server, Select "Change". Enter current (master) password, tick "Change Investor" (read-only) password and enter your desired password.

To locate your MetaTrader 4 log files:
Start your MetaTrader 4 terminal
Go to: File -> Open Data Folder -> Logs, where you will find the log files from your MetaTrader 4 Journals tab.

As platform is installed locally on your computer, we cannot influence how slow or fast it works. There might be several reasons such as:

too many indicators installed and used on charts
too many charts opened same time
any extra software, such as EA
small RAM on your PC
large influx in the amount of data being received at your platform

We can advise to install a separate platform, and run the new platform without any EAs and indicators, and see if it fixes the problem. You amy contact our team who will be able to traoubleshoot the problem for you.

Free margin is the amount of funds you have available in your trading account that can be used to open more positions or cover losses of open positions. If your trades are making a profit you will see your free margin increase.

While our demo accounts reflect as accurately as possible the conditions of the real account, due to technical limitations it will never be possible to guarantee they will be identical. The demo accounts are a great tool for familiarizing yourself with the functions of the platform only.

We do offer Netting accounts on our MetaTrader 5 and cTrader platforms . To request one, please reach out to us at support@ic.com

Unfortunately, as both cTrader and MetaTrader 4 accounts are attached to two different platfroms and work on different servers, it is not possible to use the login details of one platform over the other.

In currency trading ‘gaping’ typically occurs when the currency re-opens for trading after a weekend / rollover. Gaps are usually caused by low liquidity in the market. If these gaps occur because the chart is not uploading correctly, it is possible to retrieve the missing data by refreshing the chart.

Right click on any instrument in the 'Market Watch' section, then left click on the 'Specification' button, a new window will open that shows the Trading Hours for the instrument selected.

Please note that, different instruments have different trading hours attached to them. For detailed information, you may refer to the following link: http://www.ic.com/trading-hours/

We do not offer 24/7 crypto trading for the time being. Please refer here to the trading hours: https://www.ic.com/global/en/trading-pricing/trading-hours

Stocks are available exclusively on the IC MetaTrader 5 platform. To have them added to your account, please email us at support@ic.com. The MetaTrader 5 trading account must be funded prior to adding the Stocks.

You receive your MetaTrader 4 password when you first open your trading account. For security reasons, we recommend that you change the password when you first access your account. You may also lose or forget your password and need to reset it.
To change the password on the platform, select Tools - Options - Server Tab and then the ‘Change’ button.
Enter your current password and make sure ‘Change Master Password’ is checked.
Enter your new password, ensuring it is a minimum of five characters long and is a combination of upper and lowercase letters and digits. Confirm the password in the second box and select OK. The change was successful if no error messages appear.
If you have forgotten or lost your password you can reset it via your Secure Client Area. Sign in and select ‘Change Trading Account Password’. Enter and Confirm your new password and select Save. You will also receive an email confirming the change was successful.

The visual mode option doesn't appear in the default window. Drag and enlarge the tester window slightly; and you will be able to view the option.

To reset your cTrader ID password, please follow the steps in the below link: https://id.ctrader.com/reset

You can find full information on cTrader platform and it's features on the Spotware official website. Here is the link (https://help.ctrader.com/)

Choosing the right trading platform is an important part of your trading. There is no right or wrong platform, however, choosing the most suitable one entirely depends on the features that you are seeking as well as your own experience of the platform itself. It is always good that you test the available platforms and determine what suits you best

cTrader is a recently released retail trading platform. There are a number of features that are the same as MetaTrader 4 in cTrader, however as it is a more recent platform, built by traders, there are some additional features which might help the trading community. Some of the key differences are the user interface, the advanced take profit and stop loss systems, detachable charts, varying chart time frames, live sentiment and depth of market displayed by default, ability to show units or lot sizes, readily available onscreen calculations.
MetaTrader 4 is a much older platform but has a great deal of support and features available online and through the MetaQuotes. There is also a vast range of custom indicators and Expert Advisors readily available for MetaTrader4.

Resetting a account's password is a very easy process. Simply login to your secure client area and click on "Chage Trading Account password" link (https://secure.ic.com/Finance/AccountSummaryPage?changePassword=true) under the "Profile" section.
Set the new password and confirm the details.
Click "Save" to apply the changes.

The ‘invalid account’ error occurs when your username or password is incorrect. This can also occur if you have selected the wrong server address. Please check your account login details and try entering those manually without any spaces.

If you are get this error message at the connection status bar, please manually type the server as follows into the server box:
LiveXX.icmarkets.com , where XX stands for the live server number. For example, 15 for ICMarkets-Live15. The server details can also be found under the login credential email or the platform credentials link in your secure client area.

If you cannot see all the instruments in the market watch window, simply right click your mouse in the market watch area and select ‘show all’.

Depending on the technology you are using, it is quite normal to experiencing some freezing or delays on your platform during news or other volatile periods, simply because of the influx of data being sent to your terminal. To minimise the risk of freezing it is advisable to use the fastest possible internet connection and top possible hardware specifications. Hosting your platform on a VPS instead of your local hard drive would also minimise such occurences.

To enable notifications on the platfoirm, you may use the inbuilt "Notifications" option from MetaTrader 4 platform's Options window or you may also use the Alarm Manager offered by IC as one of its advanced trading tool.
For the inbuilt option, please follow below steps:

Go to Tools
Click on Options
Switch to "Notifications" tab and update the settings as required.

In order change your trade account password, please open MetaTrader 4 platform.
Go to Tools and then Options
Go to Server tab and clock on "Change" button in front of Login and Password fields.
Enter current (master) password, opt for "Change master password" and enter your desired new password.
Click "Ok" to confirm resetting the account's master password.

Platform freezing is common if there is an influx in the amount of data reaching your terminal. Make sure you’re on a dedicated high speed netwrok connection.

Platform freezing is common if there is an influx in the amount of data reaching your gterminal. Make sure you’re on a 4G data or strong WiFi, with a high inetrnet speeds

To add an EA, open MetaTrader 4 and then go to ‘file’ and then ‘open data folder’. Choose ‘MQL4’, and then ‘expert advisors’ or ‘indicators’. You can then copy the file you want to add into this location. Close and reopen MetaTrader4, and you should see the item in the navigator window. If you didn’t make the EA or indicator then be sure to test it in with your demo account first.

Вопросы об онлайн-торговле на форекс

На форекс спредом является разница между ценами BID и ASK. Цена аск используется для ордеров на покупку, бид - на продажу.

IC предоставляет два вида счетов для платформы 4, стандартный и True ECN. IC не взимает комиссию со стандартных счетов, вместо этого увеличивается спред на 0.08 пункт. На счете True ECN применяется межбанковский спред, полученный напрямую от поставщиков ликвидности. На этом счете также взимается комиссия в размере 7 долларов США за полный стандартный лот.

IC поддерживает торговлю микролотами. Микролот в MetaTrader 4 представлен как 0,01, что эквивалентно 1000 единицам базовой валюты.

Торговать через интернет на самой популярной в мире торговой платформе MetaTrader 4 легко. После того, как вы загрузили и установили торговую платформу, просто войдите в систему и дважды щелкните по инструменту на экране обзора рынка. В появившемся купоне ордера введите желаемый объем торгов, затем нажмите «купить рынок» или «продать рынок», после чего будет обработан ордер на исполнение рынка. Платформа MetaTrader 4 автоматически выполнит ваш ордер, если на вашем торговом счете достаточно средств. Ваша открытая позиция появится в торговом терминале, а прибыль / убыток и маржа будут рассчитываться в режиме реального времени в соответствии с движением цены.

Маржа - это сумма денег, необходимая на вашем счете для открытия позиции. Маржа рассчитывается на основе текущей цены базовой валюты по отношению к доллару США, размера (объема) позиции и кредитного плеча, примененного к вашему торговому счету. Если у вас недостаточно свободных средств, вы не сможете открыть позицию в торговой платформе. Сумма свободной маржи, отображаемая в торговой платформе, представляет собой сумму, которую вы можете использовать, если хотите открыть дополнительные позиции.

Маржа рассчитывается по следующей формуле:

Требуемая маржа = (текущая рыночная цена х объем) / кредитное плечо

На практике это будет рассчитываться следующим так.
Если вы откроете позицию 0,1 (10000) в паре EUR / USD по текущей рыночной цене 1.35645, а ваш счет будет иметь кредитное плечо 1:400, вы рассчитаете требуемую маржу следующим образом:
(1,35645 x 10000) / 400 = $33,91

В этом примере маржа по этой позиции будет составлять $ 33,91, поэтому для открытия позиций такого размера вам потребуется не менее $33,91 в виде свободной маржи.

MetaTrader 4 позволяет выставлять отложенные ордера. Отложенные ордера хранятся на торговом сервере и исполняются при выполнении установленных условий.

MetaTrader 4 позволяет выставлять ордера на трейлинг-стоп из торгового терминала.

Если у вас нет свободной маржи, ваши позиции будут закрыты, при определенных обстоятельствах баланс вашего счета может стать отрицательным, если потери по остановленным позициям превысят остаток на вашем счете.

Уровень Margin Call на IC составляет 100%, т.е. margin call выдается в том случае, если свободные средства составляют 100% от используемой маржи. Свободные средства (остаток) рассчитываются путем сложения баланса и текущей прибыли или убытка.

Уровень Stop Out на IC составляет 50%, т.е. если свободные средства снизятся до 50%, сделки будут автоматически закрыты. MetaTrader 4 автоматически закроется в порядке наибольшей убыточной позиции до самой маленькой.

Уровень ограничения маржи рассчитывается по следующей формуле.
Уровень маржи =(текущий остаток / используемая маржа) x 100%
= % уровня маржи

Пример
Маржа на торговом счете в 10 000 долларов США (текущий остаток) со сделкой в 1 стандартный лот пары USD/JPY и плечом в 1:100 рассчитывается следующим образом:
= 10000/1000 х 100%
= 1000%
Если рынок идет против вас и текущий остаток снизится до 5000 долларов, расчет будет следующим:

= 5000/1000 х 100%
= 500%

Если рынок будет продолжать двигаться против вас, а остаток упадет до 499 долларов, сделка закроется, поскольку уровень маржи окажется ниже 100%.
= 499/1000 х 100%
= 49,9%

Функция Smart Stop Out разработана для обеспечения максимальной защиты трейдерских счетов. Данная функция заменяет более раннюю опцию Fair Stop Out и обеспечивает значительные преимущества для пользователей, поскольку она основана на гораздо более продвинутом алгоритме.

Если уровень маржи снижается ниже уровня Smart Stop Out, сделки частично закрываются до тех пор, пока маржа не достигнет требуемого уровня. Smart Stop Out закрывает только наиболее крупные сделки, безопасно восстанавливая уровень маржи и защищая баланс счета.

Подробнее о Smart Stop Out можно прочесть здесь: http://www.ic.com/ctrader-smart-stop-out/

На экране подтверждения сделки отображается сводная информация о размещенном вами заказе, включая номер заказа, количество (объем) и цену, по которой был выполнен заказ. Дата и время размещения ордера отображаются в окне торговли.

Вы можете генерировать выписки со счета в торговом терминале, выбрав вкладку истории. Щелчок правой кнопкой мыши в области истории откроет новую вкладку, здесь вы сможете выбрать период выписки, который вы хотите сгенерировать. Снова щелкните правой кнопкой мыши, чтобы предоставить вам возможность сохранить отчет на диск или в формате HTML для просмотра в веб-браузере.

MetaTrader 4 имеет функцию удержания позиции в реальном времени, где вы можете видеть баланс счета, доступные средства, маржу и свободную маржу в режиме реального времени в дополнение к прибыли или убытку по любым открытым позициям. Эту информацию можно найти на вкладке "Торговля" в разделе терминала платформы. Историю вашей учетной записи можно найти на вкладке истории в той же области.

Если вы новый клиент, нажмите "Открыть демо-счет".Если вы уже являетесь клиентом IC, вы можете открыть дополнительный демо-счет в личном кабинете.

Срок действия демо-счета истекает через 30 дней бездействия.

"Длинная позиция" - сделка на покупку, "короткая" - сделка на продажу.
Например, если вы покупаете 1 стандартный лот или 100 000 единиц евро по отношению к доллару США, вы входите в «длинную» позицию. Если вы продаете 1 стандартный лот в 100 000 единиц AUD против доллара США, вы входите в «короткую» позицию.

Ограничений на количество сделок, которые нужно совершать каждый месяц, нет.

В любой момент времени на вашем счете не может быть более 200 текущих или ожидающих исполнения сделок.

IC является ECN-брокером и не предлагает никаких депозитных бонусов.

Наши платформы MetaTrader 4 и cTrader настроены на автоматическое закрытие позиций, когда маржа достигает 100% (уровень стоп-аута). Этот процесс автоматизирован и не является гарантией того, что ваш счет не уходит в минус. Мы рекомендуем всегда поддерживать баланс счета сверх требуемой маржи. Если достигнут уровень стопа, запускается рыночный ордер, чтобы закрыть ваши открытые позиции по следующей доступной цене на рынке.

Такие события, как разрывы рынков в выходные или крупные праздничные дни, когда ликвидность невелика, могут увеличить вероятность остановки ваших позиций и возникновения ситуации с отрицательным капиталом. Мы рекомендуем вам использовать стоп-лосс для ограничения риска и контролировать уровень маржи. в вашем аккаунте регулярно. Вы будете нести ответственность за любой отрицательный баланс на вашем торговом счете.

Вы можете держать свои позиции открытыми в течение неопределенного периода времени.

Да, вы можете войти в несколько учетных записей на одной платформе с помощью терминала MetaTrader4. Вы также можете установить несколько экземпляров платформы MetaTrader 4 для каждого входа в систему.

Да, вы можете войти в свою учетную запись MetaTrader 4 с одним и тем же именем пользователя и паролем одновременно на разных компьютерах.

Да, вы можете использовать торговую платформу MetaTrader 4 на Apple Mac, однако вы должны установить параллельные операционные системы.

Slippage is an inherent part of financial markets. Whether you are trading Stocks, Futures, CFDs on Commodities or Forex you will be subject to slippage. When you place a market order you are requesting your order to be filled at the current markets prices however if the market has moved between the time you place your order and the time it has been filled your order may be filled at a different price. Slippage can increase when markets become volatile such as over new releases, you should keep this in mind when trading outside of normal market conditions.

Stop Loss orders when triggered enter the market as market orders, therefore their is no guarantee that your order will be filled at the price you place your stop loss.

Графики в MetaTrader 4 отражают только цену Bid, цена Ask не отображается на графиках. Однако линию Ask можно начертить, щелкнув по графику и выбрав Show ask line ("Показать линию аск"), это приведет к выводу цены Ask на график. Об этом следует помнить при проведении любого исторического анализа с использованием графиков, доступных в MetaTrader 4.

Торговые сервера IC MetaTrader 4 и cTrader расположены в дата-центрах NY4 и LD5 IBX Equinix в Нью-Йорке и Лондоне; они обеспечивают максимально возможную скорость исполнения. Центры обработки данных Equinix известны во всем мире своей безопасной и надежной инфраструктурой.

Задержку между компьютером и торговыми серверами IC можно измерить, выполнив тест ping.

В приведенной ниже инструкции объясняется, как это можно сделать.
1. На компьютере перейдите в меню "Пуск" и введите CMD в поле "Поиск программ и файлов".
2. Введите слово ping, затем пробел и IP-адрес сервера, который вы хотите проверить.
3. В нижней строке будет отображаться минимальное, максимальное и среднее время в миллисекундах, в течение которого данные с вашего компьютера отправляются на сервер.

A market order is submitted at the current market price, however it may not necessarily execute at the price requested. The trader executes this order with a volume and price offered by the broker. You will get filled at the next best available bid/ask for the volume you are trading.

The trader may execute using a pending order if they expect the market to go up or down but don’t wish to enter until a certain price level is reached; the order will not be filled if price does not reach this level.
A pending order is broken up into six types:

Buy Limit
Sell Limit
Buy Stop
Sell Stop
Buy Stop Limit
Sell Stop Limit

An instruction from an investor to a broker to buy a certain amount of an asset. Buy orders may take various forms. For example, an investor may instruct the broker to buy immediately at the best available price, or to wait until a certain price is reached. A buy order opens at Ask Price and closes at Bid price.

An instruction from an investor to a broker to sell a certain amount of an asset. Sell orders may take various forms. For example, an investor may instruct the broker to sell immediately at the best available price, or to wait until a certain price is reached. A sell order opens at Bid Price and closes at Ask price.

Buy limit orders are placed when a trader wishes to buy, or go long below the current market price. When the market dips and touches the requested price, a buy limit order is executed. The Buy Limit order is executed if the Ask Price on the platform drops to a level that's equal to or lower than the specified buy limit price.

Sell limit orders are placed when a trader wishes to sell, or go short above the current market price. When the market rises and touches the requested price, a sell limit order is executed.The Sell Limit order is executed if the Bid Price on the platform rises to a level that's equal to or higher than the specified sell limit price.

Buy stop orders are placed when a trader wishes to buy, or go long above the current market price. The Buy Stop order is executed once the Ask price is equal to or higher than the specified "Stop" price.

Sell Stop orders are placed when a trader wishes to sell, or go short below the current market price. The Sell Stop order is executed once the Bid price is equal to or lower than the specified "Stop" price.

The stop-limit order will be executed at a specified price, or better, after a given stop price has been reached. Once the stop price is reached, the stop-limit order becomes a limit order to buy or sell at the limit price or the next best available price.

A trailing stop is a type of stop loss order attached to a trade that moves as the price fluctuates. It is designed to lock in profits or limit losses as a trade moves favorably by a certain amount of pips as set by the investor.
Key point to note is that trailing stops only move if the price moves favorably. Once it moves to lock in a profit or reduce a loss, it doesn't move back the other way.

IC's MetaTrader 4, MetaTrader 5 and cTrader platforms handle hedged positions differently. On the MetaTrader4/MetaTrader 5 platform, if the account is perfectly hedged and does not require any margin, the positions will remain open. However, in the case of the cTrader platform, the margin is required for the direction carrying the higher volume and margin requirements, irrespective of whether the overall position of the account is perfectly hedged.

Please note that different hedge margin level and settings may be applied to different products and platforms. The option to hedge a position while in negative Free Margin may not be available across our full product offering. We suggest you make yourself fully aware of the product specifications of the instruments you are trading or intend to trade. We recommend establishing a demo account to familiarise yourself with the Hedging Mechanics and associated risks.

For further clarification, please contact our support team.

You are liable to pay Margin before the CFD is issued and you may be required to pay more Margin before a CFD is closed.

IC Futures CFDs are set to expire on the day the contract expires on the underlying market. When a Futures CFD contract expires, all open positions will be closed at the futures settlement price; as reported by the futures exchange. This process would usually take place on the day following the expiry. Open positions are not rolled to the next front month so any clients wishing to hold long term positions must reopen the trade on the next available contract.

IC does not directly offer any signal services, we have however partnered with Myfxbook to offer Autotrade. Autotrade allows you to copy strategies offered by signal providers on Myfxbook directly into your IC trading account.

Alternatively, you may directly subscribe to the signals from MetaTrader 4 platform.

Вопросы об онлайн-торговле CFD

Время открытия CFD отражает рыночные часы базового инструмента, который лежит в основе контракта. Часы торговли каждого контракта CFD указаны в спецификации IC.

IC не взимает никаких дополнительных комиссий за торговлю CFD.

CFD имеют минимальный размер сделки. Минимальный объем сделки составляет 1 контракт CFD.

Цены CFD IC рассчитываются на основе цены базового инструмента с поправкой на справедливую стоимость. Справедливая стоимость равна спотовой цене после учета сложных процентов и дивидендов.

Account Application

Account verification usually takes a few minutes to a couple of hours in some cases. If you haven't heard back from our account verification team yet on the current status of your account application via email, we suggest you to visit our live chat support or email us at accounts@ic.com. Our team will be able to provide you an update soon.

Yes, you can. As part of our Know Your Customer (KYC) procedure and Anti-Money Laundering (AML) requirements you are required to provide us with your identification. To ensure that your account application is approved, please submit the documents as outlined below in addition to providing 100 points of ID for each director.

Company Information
1. Copy of your company’s constitution or articles or incorporation
2. Certificate of Incorporation
3. Details of directors and shareholders
4. Company proof of address (utility bill or bank statement no older than 3 months)

All proof of residence documents must be no older than 180 days.

Traders of Islamic faith can apply for Islamic accounts during the registration process only. If you have not selected Islamic account option and wish your account to be converted to swap free, please send an email to support@ic.com for more details.

Unfortunately, as per our AML regulations,we do not accept P.O.Box details as a valid residential address.

Unfortunately, your account application might be refused should you fail to provide the requested or alternative form of documentation.

They are usually just a gimmick offered by some forex brokers as a way to lock in your profits. As a fully regulated Forex CFD provider we do believe that those are not best practices for our clients.

A document is only not accepted should it not meet the requirements. Our accounts department sends an update via email when a document is classified as not acceptable, and provides with clear instructions on the requirement that need to be met.

Account verifications normally take from a few minutes to a business day in some cases.

You can provide a bank statement or a secondary form of identification document showing your residential address.

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While we welcome clients from all over the globe, governmental restrictions along with our company policies prohibit IC from opening accounts originated from the following restricted and/or OFAC sanctioned countries: https://www.ic.com/global/en/company/aml-policy

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No, IC does not pay interest on account balances.

IC do offer joint accounts. To set up one, you and the person you'd like to share your joint account with will need to open an individual account each, if you do not have one already. You can create anindividual account here: https://www.ic.com/en/open-trading-account/live
Once your individual accounts are open, please send us an email at support@ic.com requesting to create a joint account for you and the other participant. Please note that both parties need to agree in order to proceed with the joint application.

Yes, we do offer corporate accounts. Opening a corporate account application is easy. Simply choose the account type as "Corporate" while registering yourself here: https://www.ic.com/en/open-trading-account/live . To ensure that your account is approved please submit the documents as outlined below.

Company Information:
1. Copy of your Companies Constitution or Articles or Incorporation
2. Company Proof of Address
(Utility Bill or Bank Statement not older than 3 months)
3. Photo ID of at Least One Director
4. Proof of Residence of at Least One Director

The following are acceptable forms of photo identification:
Valid Passport
Valid Government ID such as a Drivers Licence or State ID
Valid National Identity Card

The following are acceptable forms of proof of residence:
Utility or Phone Bill or Bank Statement

All proof of residences must be current and not older than 90 days.

If you have already provided us with your Company Information, Company Proof of Address, Directors Photo ID and Directors Proof of Residence you do not need to provide us with this information again.

You can send us a request to change your residential address details at support@ic.com including your latest residential address proof stating your name and new address information. The address document must not be older than 180 days.

We do not report or deduct any funds for taxes, however it is your own responsibility to declare any earnings to your own local tax authority.

For updating your account details such as correcting the account name, phone number, email addresss, please send us an email at support@ic.com including a copy of your submitted photo identification document to confirm your identity in order to apply the changes.

Documents must be uploaded via your Secure Client Area

We charge a Commission on our Raw Spread account because you get to trade with extremely low spreads

Client Area

Accessing your secure client area is very easy. Simply follow the login instructions received via email upon your registration with us. You may also reset your secure client area password, if you have forgotten the password by clicking here: https://secure.ic.com/Account/LogOn?ReturnUrl=%2f%3flang%3den&lang=en#forgot_pass_form

All your trade account details can be found under the Account Details page using your client area.

You are able to create an additional demo account through your client area using the following link:
https://secure.ic.com/OpenAccount/OpenDemoAccount
To create an additional live account, you may click here: https://secure.ic.com/OpenAccount/OpenRealAccount

Yes, you can. Please click on Trasfer Funds option here: https://secure.ic.com/Finance/TransferFunds using your client area.

No. We do not allow 3rd party transactions of any kind.

The withdrawals of your funds depends on the method you have used while depositing funds.

If you have funded your account by:
Deposit via Debit/Credit card - Withdraw back by Visa/Mastercard Direct or bank wire
Deposit via Safecharge 3D-Secure card - Withdraw deposit fund back by SafeCharge
Deposit via 3D-Secure Verified by Visa / MasterCard Securecode - Withdraw back by Visa/Mastercard Direct or bank wire
Deposit via Fasapay/Bank Transfer/Broker to Broker/Bitcoin - Withdraw by bankwire (20 AUD Bank fee)
Deposit via Neteller - Withdraw by Neteller (free of charge)
Deposit via Skrill - Withdraw by Skrill (free of charge)
Deposit via Paypal - Withdraw by Paypal (free of charge)

Deposit processing time depends on the preferred method of your choice. Here is the complete list of deposit methods we offer along with their respective processing times: https://www.ic.com/global/en/trading-accounts/funding

If your withdrawal request is received before 01:00 GMetaTrader (12:00 AEST) it will be reviewed on the day of receipt. If your withdrawal request is received after this time it will be posted on the following business day. Once successfully completed from our end, the funds arrival time may vary depending upon the method used. Detailed information in this regard can be found here: https://www.ic.com/global/en/trading-accounts/withdrawal

Yes, a number of our withdrawal methods have an instant processing time, once the withdrawal is successfully completed from our end. For more details, please visit our "How to Withdraw" page on the website here: https://www.ic.com/global/en/trading-accounts/withdrawal

We do not process withdrawals outside business hours.

There could be a number of reason for a withdrawal request to get declined. We suggest you to check your email for the specific reason that relates to your individual account and follow the instructions prescribed in the email. For any clarifications, feel free to contact our 24/7 live chat support or reply to the email directly at accounts@ic.com

A failed deposit request could be a result of insufficient funds in the depositing source, incompatible card used, restrictions implied from your financial banking institution or incorrect details being used to fund the account. You may contact your bank for more information in this regard.

We archive inactive trading accounts after a certain time period. Please note that archived accounts cannot be re-activated. A simple solution, if your account has been archived, is to create an additional trading account from your secure Client Area. If you have funds in that specific account/s, please contact our support team and we will be happy to assist you.

Unfortunately, not. You would need to reach our friendly support team to help process such requests.

Delete

Please click: Forgot your username or password. The system will send you a temporary password to the email address you registered with us.

You can access the deposit and withdrawal transaction history using the "Transaction History" option availble under the "Finance" section of your secure client area.

To change the password for your live trading account:

1. Login to the secure client portal.
https://secure.ic.com
2. Select "Profile" section - > click in Change Trading account password. Here is the link: https://secure.ic.com/Finance/AccountSummaryPage?changePassword=true

If you forgot the password of your client area, please click Forgot your username or password
The system will send you a temporary password to the email address you registered with us. Please use the link provided in the email to login with your temporary password.

You may request to change your account's leverage using your secure client area. Here is the link: https://secure.ic.com/Account/ChangeLeverage

If your card is expired, you may upload a replacement card to your profile using your secure client area. If the new card has the same number as the old card then we can proceed as normal. However if the new card has a different number to the old and expired card then you must provide a letter from the bank or a bank statement that indicates that the new card is a replacement card to the old card. Once that has been provided and approved you are free to withdraw to your new card. Please send the document to accounts@ic.com

All the deposits are free of any charge from our end. You may however, need to speak to your banking institution to confirm whether there is any surcharge applicable from their end in utilising their services.

IC does not charge any additional fees for withdrawals. For International Bank Wire withdrawals, we pass the transfer fees charged by our banking institution. International Wire Transfer fees are approximately AUD 20 or currency equivalent, this fee is deducted from the amount of your withdrawal.
You should however be aware that you may incur fees on payments by some international banking institutions. IC accepts no responsibility for any such bank fees.

No, internal transfers between your trade accounts are free of cost. You should however be aware of the conversion rate shown onscreen that is applicable for the amount transferred.

In order to delete a trade account, please contact our support team at support@ic.com using your registered email address.

Should you not want to continue trading with us, you may express your interest to close your trade profile with us by emailing our support team at support@ic.com. The request should come from your registered email address we have on records. It is important to note that, we do not charge any account keeping or maintenance fees, so you can always come back should you want to resume your trading in the future, where no profile closure is necessary.

If you wish to deposit via credit or debit card, for security reasons we’ll need a copy of the card. The card must be in your own name and not past it’s expiry date.
First login to your Secure Client Area and select Transfers – Deposit Funds and then ‘Fund Now by Credit Card’
Select Add New Credit/Debit card and then enter the requested details. Upload a copy of the card and then we will approve it as quickly as possible for you. We can accept either a scanned copy or a clear photograph.
Once the card is approved, you can make instant deposits anytime.

The funds arrival time may vary depending on the withdrawal method used. You may refer here for more details: https://www.ic.com/global/en/trading-accounts/withdrawal

You can subscribe to Daily Market Forecast from Autochartist or Trading Central here: https://secure.ic.com/Autochartist. Both are free of charge.

The MetaTrader4, MetaTrader 5 and cTrader download link can be found in the secure client area here https://secure.ic.com/Downloads

Backup codes are one-time use codes designed to authenticate users when other forms of 2FA, like Authenticator or Phone Verification, are unavailable or inconvenient.

You can easily generate or manage your backup codes on our Client Area on the 2FA page by toggling the Backup Code option.

Backup codes are useful when alternative 2FA methods are not feasible or accessible, providing a secure way to sign in to your account.

No, Backup codes are single-use only. Each set typically contains 10 codes, and each code can be used only once for authentication.

For security, we advise storing your backup codes in a secure place for easy and secured access when needed.

Simply log in to your Client Area, visit the 2FA section, and regenerate new codes by toggling the Backup Code option. You'll receive a new set of 10 codes upon download.

If you've lost access to your codes and cannot sign in, reach out to our Customer Support team for assistance. Once access is restored, you can generate new codes via the 2FA page.

TradingView — вопросы и ответы

открыть счет в TradingView очень просто! Посетите TradingView сегодня, чтобы открыть бесплатный счет или счет на основе подписки..

В TradingView можно торговать только через наш счет cTrader Raw Account

Вы можете перевести средства на свой счет в TradingView из безопасного кабинета клиента. Дополнительную информацию о финансировании и снятии средств вы можете найти здесь. финансировании и снятии средств вы можете найти здесь..

Да, можете! Пока ваша заявка на открытие реального счета рассматривается, вы можете торговать с демо-счета

Вы можете открыть демо-счет в безопасном кабинете клиента или в TradingView. После входа в TradingView вы можете подключиться с помощью Торговой панели точно так же, как с вашего реального счета

В настоящее время доступен только один вид счета. Мы постоянно совершенствуем наши услуги, чтобы обеспечить вам доступ ко всем имеющимся вариантам

Если вы уже являетесь пользователем cTrader, вы можете получить доступ к своей позиции и продолжить торговлю в обычном режиме. Интеграция с TradingView не повлияет на ваш существующий счет cTrader.

Trading with Dynamic Leverage

Dynamic leverage is a mechanism that automatically adjusts the leverage applied to your positions based on exposure, market conditions, or specific trading sessions. As a result, the margin required to open or maintain a position may vary depending on your position size and the prevailing market conditions across instruments such as FX and other CFDs.

Some instruments have lower maximum leverage when market volatility increases or when position sizes are larger. This means that even if your account leverage is set to 1:1000, certain instruments may temporarily have lower leverage applied. These adjustments happen automatically and may affect your margin requirements.

Dynamic leverage may change the margin requirement for your existing positions. You may need to add additional funds to maintain positions. It's important to monitor your accounts and margin obligations at all times to avoid margin calls.

Dynamic leverage adjusts the maximum leverage based on the total position size. As position exposure increases, the available leverage may decrease. Positions benefit from the maximum leverage up to a predefined exposure level. Any exposure above that level will be subject to reduced leverage according to the dynamic leverage model. This applies as per the following:

MT4 / MT5BTCUSD

Up to 1:500 leverage for positions below 50 lots total exposure
1:300 leverage for positions above 50 lots total exposure
Maximum position: 100 BTC (MT5)

ETHUSD

Up to 1:500 leverage for positions below 1,000 lots of total exposure
1:300 leverage for positions above 1,000 lots total exposure
Maximum position: 2,000 ETH (MT5)

cTraderFor BTC and ETH trading on cTrader, the maximum leverage is 1:300, with no dynamic leverage adjustments applied.

Dynamic leverage may affect your positions and margin requirements. Clients are responsible for monitoring their positions and ensuring sufficient margin is maintained at all times.

Dynamic leverage is applied daily to US Stock CFDs around the opening and closing of the trading session.

Trading SessionThe US stock market session in IC runs from 16:35 to 22:55 (server time). Please review the trading hours here

Dynamic Leverage Adjustments

During each trading day, leverage is adjusted at the following times:

21:55 (server time) - 1 hour before market close -> leverage reduced to 1:10
22:40 (server time) - 15 minutes before market close -> leverage reduced to 1:5
16:50 (server time) - 15 minutes after market open -> leverage returns to 1:20

Important Notes

These leverage adjustments occur every trading day during the US stock trading session.
Margin requirements for existing positions will be recalculated when the dynamic leverage period is in effect.
Once the adjustment period ends, leverage automatically returns to the standard level.

Dynamic leverage may affect your positions and margin requirements. You are responsible for monitoring your positions and maintaining sufficient margin at all times.

Dynamic leverage for these precious metals is applied to Gold and Silver CFDs positions that are opened before the weekend.

Dynamic Leverage PeriodThe adjustment applies every Friday, 3 hours before market close (server time) until Monday, 30 minutes after the market opens (server time). Please review the trading hours here

Leverage Adjustment

During this period, leverage for newly opened positions is set to 1:200.

Important Notes

The dynamic leverage applies only to positions opened during the specified window.
Existing positions opened before the adjustment period are not affected.
Once the window closes, normal leverage conditions resume automatically.

Dynamic leverage may affect your positions and margin requirements. You are responsible for monitoring your positions and maintaining sufficient margin at all times.

Dynamic leverage is applied to spot Oil and Natural Gas CFDs over the weekend.

Dynamic Leverage PeriodThe adjustment applies every Friday from 3 hours before market close (server time) until Monday 30 minutes after the market opens (server time). Please review the trading hours here

Leverage Adjustments for New PositionsDuring this period, leverage for newly opened positions is reduced as follows:

Instrument	Dynamic Leverage
XTIUSD (WTI Crude Oil)	1:50
XBRUSD (Brent Crude Oil)	1:50
XNGUSD (Natural Gas)	1:20

Important Notes

The dynamic leverage applies only to positions opened during the specified window.
Existing positions opened before the adjustment period are not affected.
Once the window ends, standard leverage conditions automatically resume for additional positions

Dynamic leverage may affect your positions and margin requirements. You are responsible for monitoring your positions and maintaining sufficient margin at all times.

Dynamic leverage applies to 24-Hour Stock CFDs throughout the standard and extended sessions. Please review the trading hours here

Dynamic Leverage Adjustments

Trading Period	Time (Server Time)	Leverage
Normal Market Hours	16:30 - 21:55	1:20
Pre-Close Window	21:55 - 22:40	1:10
Pre-Market / Post-Market Hours	22:40 - 16:30	1:5

Important Notes

These leverage adjustments occur every trading day during the US stock trading standard and extended session
Margin requirements for existing positions will be recalculated when the dynamic leverage changes take effect.
Once the adjustment period ends, leverage automatically returns to the standard level.

Dynamic leverage may affect your positions and margin requirements. You are responsible for monitoring your positions and maintaining sufficient margin at all times.

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