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Помощ

Помощ – Намерете отговорите, които търсите, като използвате нашата задълбочена информационна база, или се свържете с нашия екип по поддръжка и обслужване на клиенти, който е на разположение 24/7

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Най-често задавани въпроси

Here are the most common questions a trader would normally ask us or consider to ask before opening an account with us.
For more information on help resources related to IC and the products we offer,
simply type your question below or visit our live chat service.

IC offer two types of accounts, Standard account and our market leading, Raw Spread account.

Raw Spread Account: This account shows the Raw inter-bank spread received from our liquidity providers. There is a commission charge of $7 per standard lot round turn.

Standard Account: We do not charge a commission on Standard accounts but instead, there is a mark up applied to the spread of 0.08pip above the raw Inter-bank rate received from our Liquidity providers.

Further information about the different types of trading accounts available can be found on our Account Overview page.

IC has two MetaTrader account types, a Standard account and our market leading, The Raw Spread account. IC does not charge a commission on Standard accounts but instead applies a spread mark up of 0.08 pip above the Raw inter-bank prices received from our liquidity providers. IC Raw Spread account shows the raw inter-bank spread received from our liquidity providers. On this account we commission of $7 per standard lot round turn. 

Below are commission rates for different base currency accounts:

AUD9.00 round turn
USD7.00 round turn
EUR6.50 round turn
GBP5.50 round turn
SGD9.50 round turn
JPY1100.00 round turn
CHF6.60 round turn
NZD12.00 round turn
HKD54.25 round turn

IC позволява на клиентите да открият сметка с минимум US $200 или техен валутен еквивалент.

Our mission is to provide traders with the lowest spreads and fastest executions possible across over 1980+ Forex products including Forex, precious metals, stocks, futures and other CFDs on Commodities. We have invested heavily in technology and established strong relationships with some of the largest and most reliable pricing providers in the market.

To find more about products offering click here: range of products.

We also strongly suggest to thoroughly read our Account Terms available for the attached costs, risks and your responsibilities before deciding to trade with us.

This is one of the most frequently asked questions. The difficult part in understanding ECN and STP meanings is that those have been interpreted differently by many people. There are three main business models used by Forex brokers which differ by the way the transactions are handled and orders are executed: ECN, STP and Market Makers.

ECN: ECN stands for 'Electronic Communication Network' which is simply a technical term that is used to describe how banks and liquidity providers connect to each other to form a bid and offer price. In the Forex industry, it can be used to identify providers who use this type of pricing mechanism in order to offer raw interbank pricing to retail traders. Under this model your broker will stream raw prices and your trades will be offset with another client, a liquidity provider or held internally by the broker. This usually results in faster trade execution. This is distinct from order execution that may result in an offsetting order placed with a liquidity provider.

STP: This term stands for 'Straight Through Processing' and is used when a Forex and CFD provider processes all trades at market prices obtained from a liquidity provider, this price is simply passed on by the broker. This is not dissimilar to the ECN pricing model in that the price is not altered and there is no dealing desk intervention when the trade is processed, hence it is known as STP.

IC is the issuer of the products it provides. We consider ourselves to be a forex provider offering the ECN pricing model as we source our pricing from external unrelated liquidity providers , these prices are passed onto you with no dealing desk intervention. In order to provide you with better price certainty and to ensure fast execution speed we do not offset each and every position with our liquidity providers. We do this in order to provide you with a better overall trading experience.
 

Opening an account is simple. Click on the Open a Live Account link and complete your application form.

Once your on-line application form has been approved by our accounts team you will be emailed your trading account login details and password.
Как да получа помощ?

Напишете въпроса си в полето за търсене, за да получите незабавен отговор.

За да получите по-добри резултати, изпишете повече от една дума и формулирайте въпрос. Ако не получите желания отговор, опитайте да формулирате въпроса си по различен начин (няма стриктно съвпадение при търсене, в резултатите се появяват и двете думи, изписани с интервал, поотделно).

Въпроси за IC

IC водещият истински ECN форекс брокер в Австралия. Компанията е основана през 2007 г. с визията да осигури справедливи и прозрачни условия за форекс търговия на активните трейдъри. IC се е посветила да предоставя на инвеститори и трейдъри в Австралия и по света решения, които преди са били достъпни само за професионалисти и големи световни инвестиционни банки. За допълнителна информация относно IC, моля посетете страницата „За нас“.

IC is a privately owned company with a management team that has over 20 years of experience in derivative products. The founders of IC were crucial to the success of one of the largest CFD providers.

IC is regulated by the Financial Services Authority of Seychelles (FSA).

IC holds client money in segregated client money accounts in Tier 1 banks.

IC hold client money in segregated client money accounts with a number of top rated International banks. We spread the client money across multiple banks to reduce the counterparty risk to any one bank.

We may collect your personal information from time to time to make further enquiries about you, including identification checks to meet our legal regulatory oblgations as well as to combat fraud. We do not sell your personal information to any third parties for marketing purposes.Our privacy policy (https://www.ic.com/en/company/privacy-policy) details how we handle your personal information.

Yes, we take the privacy of our clients extremely seriously and have set policy and procedures in place to safeguard the information we request from our clients. Please refer to our Privacy Policy page on the website here: privacy policy

We advise our clients to immediately change the passwords for their registered email with no delays and update the password of their client area as well as trading platform.
The security information must be kept private and should not be saved on a shared or public device.
Please reach our support to notify the incident so appropriate measures are applied from our end at the earliest possible.

Въпроси за търговията с IC

IC има два типа сметки в MetaTrader 4 – стандартна и истинска ECN сметка, която е и нашият пазарен лидер. IC не начислява комисиона при стандартната сметка, а вместо това отбелязва спреда с 1 пип над междубанковия лихвен процент, получен от нашите доставчици на ликвидност. Истинската ECN сметка показва чистия междубанков спред, получен от нашите доставчици на ликвидност.

IC позволява на клиентите си да открият сметка с минимум USD 200 или еквивалент в друга валута.

IC offers flexible leverage options ranging from 1:1 to 1:5000. You can change the leverage on your trading account via your Client Area.

IC позволява да откривате множество сметки. Допълнителна сметка можете да откриете от Клиентската зона.

Времето на отваряне и затваряне на IC е:
Отваряне: 00:01 време на сървъра на MetaTrader 4 (понеделник)
Затваряне: 23:57 време на сървъра на MetaTrader 4 (петък)

Моля, обърнете внимание, че времето на някои инструменти може да варира, всички търговски времена могат да бъдат намерени в спецификациите на нашите продукти.

Роловърът на IC възниква в 00:00 време на сървъра на MetaTrader 4.

За да приравните дневните свещи с времето на затваряне в Ню Йорк (17:00 ET), времето на сървъра на IC и на диаграмите е GMT+2 или GMT+3 в зависимост от промяната на времето. Таблицата по-долу посочва датите, на които сървърното време се променя.

Година Лятно часово време Зимно часово време
2018 11 март 4 ноември
2019 10 март 3 ноември

Лятното часово време започва в 2 ч. сутринта на втората неделя на март и приключва в 2 часа на първата неделя на ноември.

The trading hours for gold (XAUUSD) are:
Opening time: 01:02 MetaTrader 4 Server Time
Closing time: 23:57 MetaTrader 4 Server Time

 

The trading hours for silver (XAGUSD) are:
Opening time: 01:00 MetaTrader 4 Server Time
Closing time: 23:59 (Friday 23:57) MetaTrader 4 Server Time

IC предлага широкообхватно онлайн обучение. Освен това редовно провеждаме образователни уебинари по различни теми. Датите и часовете на уебинарите са публикувани на нашия уебсайт.

IC предлага над 75 валутни двойки, включително криптовалути.

IC предлага CFDs върху ценни метали, стоки, индекси, фючърси, акции и облигации

IC предлага на клиентите няколко начина на депозиране на средства, включително, но не само:

  • Банков превод
  • Кредитна карта
  • Skrill < / li>
  • Webmoney
  • (Neteller
) На нашата страница за захранване на сметките можете да видите допълнителна информация за всеки метод, който предлагаме.

Онлайн методите за депозиране, като карти, Paypal, Neteller и Skrill, позволяват незабавно да видите средствата по Вашата сметка.

Вътрешните преводи и Bpay обикновено отнемат от един до два работни дни. За международни банкови преводи, моля, изчакайте от три до пет работни дни.

Моля, изпратете заявката си за теглене през Вашата Клиентска зона. Всички тегления, получени преди 12:00 ч. АЕСТ / AEDT, ще бъдат обработени същия работен ден. Нашата пълна политика за теглене на средства може да бъде намерена на нашата страница за тегленията.

Under the Anti -Money Laundering Act 2020 of Financial Services Authority of Seychelles, IC is required to verify your identity before opening a trading account for you.

Identification must be provided in the form of photo ID and proof of address to enable us to verify your identity.

Photo ID
• Must be clear and visible
• Must be issued by a government agency
• Name, signature, expiry date and date of birth* must be clear
* Please note that IC does not accept account applications from any persons under the age of 18

Proof of Address
• Must be no older than 6 months
• Must show the same name and address as your account application

Our anti-money laundering policy contains further information regarding our identification requirements.

Не, IC Markets не плаща лихва върху баланса по сметката.

IC не приема америкарски глиенти. Регулациите на американската Комисия за търговия със стоки и фючърси не разрешава на американски клиенти да търгуват с брокери извън САЩ. IC отговаря на международните и австралийските разпоредби.

Да, позволяваме скалпинг и хеджинг. Нашите спредове и условия за търговия са предпочитан избор от много от дей трейдърите и скалперите по света.

IC не разкрива нови позиции по телефона.Ако, обаче, не можете да затворите позиция, моля обадете се на нашия екип за обслужване на клиенти на +61 (0)2 8014 4280 и ще приемем Вашия устен сигнал.

Не, не дължите никакви такси за неактивност по Вашата сметка.

Демо сметките и реалните сметки осигуряват подобен опит, но демо сметките се използват предимно за практически цели и не може да се гарантира, че резултатите ще са същите като при реална търговия.

Forex brokers use three main business models which differ in the way the transactions are handled and orders are executed: ECN, STP and Market Makers.

ECN: ECN stands for 'Electronic Communication Network', which is simply a technical term that is used to describe how banks and liquidity providers connect to each other to form bid and offer prices. In the Forex industry, it can be used to identify providers who use this type of pricing mechanism in order to offer raw interbank pricing to retail traders. Under this model your broker will stream raw prices and your trades will be offset with another client or liquidity provider, or held internally by the broker. This usually results in faster trade execution. This is distinct from order execution, which may result in an offsetting order placed with a liquidity provider.

STP: This term stands for 'Straight Through Processing' and is used when a Forex and CFD provider process all trades at market prices obtained from a liquidity provider. This price is simply passed on by the broker. This is not dissimilar to the ECN pricing model in that the price is not altered and there is no dealing desk intervention when the trade is processed; hence, it is known as STP.

Market Maker: Typically, market makers operate a dealing desk in order to create their own prices. These prices can be based on their own proprietary trading positions or overall risk exposure and may not reflect the prices in the underlying market.

IC is the issuer of the products it provides. We consider ourselves to be a Forex provider offering the ECN pricing model as we source our pricing from external unrelated liquidity providers. These prices are passed on to you with no dealing desk intervention. In order to provide you with better price certainty and to ensure fast execution speed, we do not hedge each and every position with our liquidity providers. We do this in order to provide you with a better overall trading experience.

When you trade with us, you are trading with IC as principle, this is the case with all Forex and CFD providers globally.
We do not operate a proprietary trading book, we source our prices from external unrelated liquidity providers or directly, these prices are then passed onto you with no dealing desk intervention.

IC streams prices from its liquidity providers, who, in their turn, derive those prices from the market (or exchange) in the case of share CFDs; and from banks and non-bank liquidity providers in the case of Forex. The source of the underlying market price may vary for each product.
Although IC's prices come from its liquidity providers and IC Market is not practically involved in the making of the price, it is simply streaming prices which it receives; the prices nonetheless become IC's when it provides them to clients to execute on. This is the case for all derivative products which IC offers to its clients.

If you trade 100,000 (1.00)
Commission is $3.50 for opening, and $3.50 for closing; $7.00 for the full round-turn

If you trade 10,000 (0.10)
Commission is $0.35 for opening, and $0.35 for closing; $0.70 for the full round-turn

If you trade 1,000 (0.01)
Commission is $0.035 for opening, and $0.035 for closing; $0.070 for the full round-turn

On MetaTrader 4 all commission charge for a position is applied at the opening of the trade.

On MetaTrader 5 commission is charged per side (opening/closing).

*On MetaTrader 5 the commission column is not rounded up to 3 decimal places but to 2 decimal places only. Thus, commission on a micro lot size $0.035 per side is rounded to $0.04

IC is the issuer of the products it provides. Our Securities Dealer License allows us to make a market; however, we consider ourselves to be a CFD provider offering the ECN pricing model as we do not operate a proprietary trading book and source our pricing from external unrelated liquidity providers. These prices are then passed on to you with no dealing desk intervention. In order to provide you with better price certainty and to ensure fast execution speed, we do not offset each and every single position with our liquidity providers.

When you trade with us you are trading on prices streamed from our Liquidity providers which are ECN prices. IC does not have a dealing desk that creates its own prices. We do not alter the price in any way, thus our pricing is considered to be “True ECN”.

Yes, we may Hedge some or all of your trades to help manage our overall risk.

We manage our overall risk based on our internal Hedging Policy.

The prices we offer are streamed by bank and non-bank liquidity providers.

IC's Securities Dealer License allows us to make markets, this is the case for all CFD and Forex providers globally. We are not a broker to you but a Forex and CFD issuer. Simply put, acting as a principal to your trades, we are the sole counterparty that allows you to access prices streamed from our liquidity providers that supply IC with the bank and non-bank pricing.


Technically, when you buy a product at IC, we are selling that product to you. It is not possible for you to buy that product at the exchange directly to complete the transaction due to the attached requirements for higher trade sizes, and margin costs, etc., thus, it has to be dealt with IC on a principal basis alone.


Typically, market makers are considered to be Forex and CFD providers who operate a dealing desk in order to create their own prices, these prices can be based on their own proprietary trading positions or overall risk exposure and may not reflect the prices in the underlying market.

All conflicts of interest can be found in our Terms & Conditions

Everything is the same as it has always been. We believe you’re referencing to one of our account types which we have recently rebranded to “Raw Spread” account.
The reason why we are one of the largest and most successful Forex CFD provider in the world is our Tight and Low Spread. Therefore we decided to communicate our strengths even better with this new account name. Nothing else changed. We decided to keep our product offerings as simple as possible for our clients to understand what exactly they’ll be receiving.

1.0 Pips on Raw Spread account. Detailed information can be found on our Spreads page here: https://www.ic.com/global/en/trading-pricing/spreads

0.1 Pips on Raw Spread account. Detailed information can be found on our Spreads page here: https://www.ic.com/global/en/trading-pricing/spreads

We do not have a dealing desk, we are not involved in creating the prices that we show you. IC offer its clients with a market execution model. This means all the trades are executed at the first available price received from our hedge counterparties once an order has been triggered. Thus, we are not able to offer guaranteed executions exactly at your requested prices, we are simply streaming the prices that we receive.

The current swap rates can be found our Blog Swap Rates page here: https://www.ic.com/blog/metatrader-4-swaps/
Swap rates can also be found within the MetaTrader 4 platform, simply go to the market watch and right click on an instrument and select Specifications. A new window will then open and the swap rates will be displayed.

Yes, we do offer Oil as a spot and future commodity CFD product. More information can be found here: https://www.ic.com/global/en/trading-markets/CFDs on Commodities

Forex CFD providers apply triple rollover interest on Wednesday, because that's how it's applied by the banks providing liquidity to the FX market.This is because spot forex trades have a 2-day settlement period. A spot FX trade from Monday settles on Wednesday. A trade from Tuesday settles on Thursday. A trade from Wednesday settles on Friday, but a trade from Thursday settles on the following Monday.
The trade has to be rolled through the weekend, because banks are closed on Saturday and Sunday. Triple rollover interest is applied to FX trades open at 5pm New York Time on Wednesday, because that marks the beginning of the new 24-hour trading day (Thursday) in the global FX market. Important to note that, it's not always a charge and you can also earn.

IC offers over +2100 Stocks CFDs. The full list can be found on our Stocks CFD product page.

A dividend adjustment is applied to take account of the ex-dividend adjustment to the index. This is the number of points by which the index price must be adjusted downwards to take account of those shares in the index which go ex-dividend at the close of the cash market. We will use the ex-dividend figure estimated by Bloomberg (E&OE), rounded to the tick size we use for that index, to determine what adjustment to apply. In the case of long positions, the dividend adjustment is credited to the client's account. In the case of short positions, the dividend adjustment is debited from the client's account.

This could possible be due to the below reasons:
- Refering to BID prices in the case of a Sell position;
- Refering to the chart prices only and not refering to the prices with set mark ups in the case of Buy positions under a Standard account.
Our team can help check this further for you should you like to reach us at support@ic.com mentioning the specific aaccount and trade order details.

IC Stop out level on MetaTrader 4 /MetaTrader 5 and cTrader platform is 50%.This means that if your account's margin level falls to or below 50% then your positions will be automatically closed.

Events such as markets gapping over the weekend or on major holidays, where liquidity is thin, can increase the chance of your positions being stopped out and a negative equity situation occurring. In case you lose more than your current account balance, you should be aware that you will bear the negative consequences of such adverse events.

IC offers its clients with Market Execution model.

No, we do not.

Our average execution speed is around 35 milliseconds for Forex. Our trade servers are in the Equinix NY4 data centres in New York, as we are close to our core pricing providers we have some of the best execution speeds out of any broker globally.

IC does not charge any additional fees or commission for CFD indices trading.

You can do so by visiting your secure client area's "Account Details" link (https://secure.ic.com/AccountDetails) under "Profile" section. Simply check or uncheck the "Newsletters and special offers" option and click on "Update Information" button to submit the changes.

You can do so by visiting your secure client area. Login to click on "Daily Market Forecasts" link (https://secure.ic.com/Autochartist) under "Trading Tools" section. You may choose to subscribe to daily market forecasts from either Autochartist or Trading central, or both.

We do not provide FIX API anymore. You can only get FIX API from the cTrader platform. More information can be found here: https://help.ctrader.com/fix/getfix .

IC offer a varied variety of partnership programs including but not limited to Introducing Brokers, Money Managers, Affiliates etc. Detailed infomation can be found here: https://www.icmarketspartners.com

No, a demo account comes with virtual money and is absolutely risk-free to familiarise yourself with our trading platforms and conditions without losing real money.

To add funds to your demo account, go to "Account Summary" link (https://secure.ic.com/Finance/AccountSummaryPage) under "Accounts" section of your secure client area. Scroll down the page to go to your "Demo Accounts" section. You can now add virtual money to your demo account by clicking on the green colored dollar ($) icon option available in the last column of the table.

IC rollover occurs at 00:00 MetaTrader 4 Server Time.

Please note that all client funds are held in segregated client money accounts with top International banks, away from the company’s own funds. Clients with a net credit balance at the time of insolvency can be paid both from funds that are held in the segregated trust accounts and also from the company’s other available funds. Fortunately, IC corporate account balance is substantial and in the very unlikely event of insolvency those funds would cover clients, we well exceed the capital requirements set by our regulators.

Unfortunately, we are unable to offer you a personal trading advice that may impact your trading decisions. Trading Derivatives may not be suitable for all investors, so please ensure that you fully understand the risks involved, and seek independent advice if necessary.

Въпроси за форекс пазара

Форекс пазарът или валутният пазар е най-големият финансов пазар в света с дневен среден оборот от около 3 трилиона щатски долара. Форекс търговия е едновременна покупка на една валута и продажба на друга. Цената на валутите е плаваща и зависима от търсенето и предлагането. Валутите винаги се търгуват в двойка, например EUR/USD или AUD/USD.

Печалбата от форекс търговия означава закупуване на по-ниски цени и продажба на по-високи или продажба на високи цени и обратно изкупуване на ниски. Когато ползвате ливъридж, това означава, че можете да депозирате малка сума, която да умножите и да осъществявате много по-големи сделки.

Даваме и пример: Ако Мери депозира $5,000 по реалната си сметка и избере да ползва ливъридж 1:100, в резултат нейният депозит става всъщност $500,000. Мери решава да купи 0.1 лота от AUD / USD на цена 0.99802. Три дни по-късно цената е 1.04069 и Мери решава да затвори позицията си. Печалбата и се изчислява, като (1.04069 - 0.99802) 426 пипса. Мери отвори позицията си с 0.1 лота, т.е. тя е спечелила $426 или $1 за пип.

Разбира се, ако AUD / USD се движи срещу Мери под цената на отваряне и достигне ниво от 0.97802, Мери ще реализира загуба от търговията на (0.99802 - 0.95542) 426 пипса, което при 0.1 лот е $426 или $1 за пип.

Форекс пазарът е един от най-справедливите и най-прозрачни пазари в света. Това се дължи главно на голямото количество участници на пазара и на големия размер и брой трансакции. Няма нито една държава или банка, която да може напълно да контролира посоката на движение на валутите.

Форекс пазарът няма централно местоположение, за разлика от фондовите и фючърсните пазари. Форекс не се търгува на борса, а на извънборсова база без централен обмен между банки, правителства, хедж фондове и частни инвеститори. Форекс пазарът е отворен 24 часа на ден 5 дни в седмицата.

Основните участници на форекс пазара са централните банки, търговските банки и инвестиционните банки, но през последните години броят и обхватът на участниците значително се увеличи заради достъпа до интернет. Сред тях са големи мултинационални корпорации, парични мениджъри, регистрирани дилъри, парични брокери и частни инвеститори.

Форекс пазарът е 24-часов. Търговията започва в Уелингтън, Нова Зеландия, и се движи по целия свят, когато работните дни започват във всеки финансов център. Основните световни финансови центрове, където се осъществява най-голям обем на търговията с валута, са Токио, Лондон и Ню Йорк. Форекс пазарът отваря в неделя в 10:00 часа (GMT) и затваря в петък в 22:00 (GMT).

Най-ликвидните валутни двойки са тези от държави с политически стабилни правителства и уважавани централни банки. Най-популярните валутни двойки, които са съчетани с щатския долар, се наричат „големите“ и представляват около 85% от транзакциите. Най-често търгуваните двойки са EUR/USD, USD/JPY, GBP/USD, AUD/USD, USD/CHF и USD/CAD.

Съществуват различни фундаментални и технически аспекти, които могат да доведат до промяна на обменния курс. Най-забележимо влияние оказват лихвените проценти, инфлацията и политическата стабилност. Понякога правителствата ще купуват или продават валута в опит да повлияят на нейната стойност с оглед на по-широко въздействие върху икономиката на страната. Това е известно като намеса на Централната банка и може да има значително въздействие върху стойността на валутата. Като се има предвид разнообразието от участници на форекс пазара, не съществува нито един фактор, който да може да повлияе на валутния пазар за значителен период от време.

Съществуват различни стратегии за управление на риска, които форекс трейдърите могат да използват. Най-често срещаната форма на управление на риска е използването на стоп-загуба и лимитирани поръчки. Поръчките за стоп-загуби могат да бъдат зададени в платформата MetaTrader 4 и често се използват за затваряне на позиция на предварително определена цена, за да се ограничи потенциалната загуба. Лимитираните поръчки работят на същия принцип, но позволяват да се постави ограничение върху максималната платена цена.

Форекс трейдърите използват разнообразни търговски стратегии, базирани на технически и фундаментален анализ. Техническата търговия става все по-популярна. Трейдърите използват различни технически показатели, като например тенденции, нива на подкрепа и съпротива и много други методи за идентифициране на краткосрочни до средносрочни възможности за търговия. Някои трейдъри избират да използват фундаментален анализ, който се върти около интерпретирането на икономическата информация, включително новини, правителствени доклади и понякога дори слухове. Често, обаче, елементи извън техническия и фундаментален анализ имат най-драматичен ефект върху обменните курсове. Това включва събития като намеса на Централната банка, промени в лихвените проценти, политически промени или дори война.

No, trading forex has never been cheaper and more accessible. Traders can now trade on institutional grade pricing with a deposit of as little as $200 and leverage of up to 1:5000. It is however important to remember that although trading on leverage can maximise profits it can also amplify losses.

Да опознаем проблемите на MetaTrader 4

Ако не можете да видите всички инструменти в прозореца за наблюдение на пазара, просто кликнете с десния бутон на мишката в зоната за наблюдение на пазара и изберете "покажи всички".

‘Trade Context is Busy’ е често срещана грешка в MetaTrader 4. Грешката възниква, защото MetaTrader 4 не може да обработва едновременно няколко заявки. За да оправите грешката, затворете и отворете отново платформата за търговия MetaTrader 4. Моля, прочетете нашето ръководство за справяне с грешки в MetaTrader 4, където се посочват общите съображения.

Времето на диаграмите на платформите MetaTrader 4 и MetaTrader 5 отразява времето на сървъра и то не може да бъде променено. За платформата cTrader обаче можете да зададете времето според местния часови пояс.

Текущите суап проценти могат да бъдат намерени в страницата ни за суап нива в блога. Те могат да бъдат видени и в платформата MetaTrader 4. Просто отидете на пазарния часовник и щракнете с десен бутон върху даден инструмент и изберете Спецификации. Тогава ще се отвори нов прозорец и ще се покажат нивата на суап.

Ако задържите отворена позиция в сряда вечерта, сумата, добавена или извадена от сметката ви в резултат на суапа, е три пъти по-голяма от обичайната сума. Тройният суап се начислява в периода на прехвърляне в сряда вечер, за да се отчита сетълментът на сделките през уикенда, когато не се начисляват суапове, тъй като пазарът е затворен.

Демо сметките ще изтекат след 30 дни неактивност. Ако демо сметката все още е активна, проверете дали използвате правилния номер на сметката, паролата и сървъра, които можете да намерите в имейла, получен при първото и отваряне. Друга възможност е да проверите идентификационните си данни на платформата, като използвате Защитената клиентска зона.

Грешката „невалиден профил“ възниква, когато потребителското Ви име или паролата Ви са неправилни. Това може да се случи и ако сте избрали грешен адрес на сървъра. Моля, проверете данните за профила си и опитайте отново.

За да могат Expert Advisors да работят на MetaTrader 4, трябва да кликнете върху бутона им във вашия търговски терминал, за да активирате тази функция.

Understanding platforms

To access the MetaTrader 4 platform you will need your account number, password and server information from the email we sent you ‘MetaTrader 4 Live Account Details’.
Open your MetaTrader 4 platform and select File – Login to Trade Account.
In the login box enter your account number. Make sure to enter your password correctly, if you are copying and pasting make sure not to copy any extra spaces over.
From the drop down menu select the relevant server that was listed in the email.
If you cannot see the server, simply type it manually as live(server number).icmarkets.com and select Login.
You will see your connection status update in the bottom right hand corner of the platform.
If the connections status shows ‘invalid account’, make sure your password was entered correctly. If it shows ‘no connection’, double check the server address was entered correctly.

Each cTrader user has their own unique cTID, which is a set of login details used to access the trading platform. All cTrader trading accounts are linked to just one cTID.
Your cTrader ID will be automatically created for you once your cTrader account is approved.
You will receive an email with the subject heading ‘Welcome to cTrader ID’. Select ‘Confirm cTrader ID’.
You can now sign in to the cTrader platform using your email address and the password from the welcome email.
Once you have logged in you will see your IC trading account is automatically linked.
If you open an additional cTrader account, it will be automatically linked to your cTID and you will see it available the next time you login to the platform.

Please follow below steps on your mobile platform:
  • Go to settings
  • Click on trade accounts
  • Then click on the small plus sign
  • Login to an existing account
  • Search for the server
  • Select the correct server for your account
  • Enter your login credentials

This may happen if you try to connect to an incorrect server. Please select the correct server from the list while connecting to your trade account on a mobile app.

No, you cannot directly attach an EA script to a mobile MetaTrader 4 or MetaTrader 5 trading application.

To manually install an expert advisor on your trading platform, complete the following steps:
  • Download and save the file.
  • Identify if the file is archived or in its normal format (right click on the file and select Properties, at the top it will say if it is a MetaQuotes Language 4 file. If it is not, it is most likely an archive)
  • If the file is archived or zipped, make sure to unzip the file.
  • Now open your MetaTrader 4 platform. At the menu bar, click File > Open Data Folder
  • Double click the ‘MQL4’ folder and then open the ‘Experts’ folder.
  • Now go back to where you downloaded your Expert Advisors and drag them into the open ‘Experts’ Folder.
  • Once done, close all windows.
  • Restart MetaTrader 4 platform and the EAs should appear in your ‘Navigator’ panel.

As you are trading leveraged CFD products, you can invest more than the balance you have in the account, thus the losses are magnified too. If you trade on leverage, then the face value of your trading position is more than the amount you have in your trading account. Therefore, if the market moves against your trade significantly, it could make your account balance negative.
With IC, the margin call level is 100% and the stop out level is 50%. This means that, as soon as the margin level drops to 100%, you will see a margin call that is an indication to take an appropriate measure on the account by either reducing the exposure or funding the account further. If the margin level drops further to or below 50% system will automatically start closing out positions to bring back the margin level to a reasonable level.

We can assist you in clearing your negative balance. Please contact our Client Relations department at rm@ic.com

They are both established platforms in the industry. Though MetaTrader 4 has been around longer and is still the most popular amongst traders, cTrader is cutting edge technology and has several additional features to the MetaTrader4. We would recommend you demo both platforms to see which one you prefer and suits your trading style. Some of the key differences are the user interface, the advanced take profit and stop loss systems, detachable charts, varying chart time frames, live sentiment and depth of market displayed by default. There is also a vast range of custom indicators and Expert Advisors readily available for MetaTrader4.
Commissions have slight differences, but all other aspects are pretty much the same.

Since our platforms host accounts on different servers, please create individual trading accounts for each platform. You will be given the option to select the desired platfom in the Client Area: https://secure.ic.com/OpenAccount/OpenRealAccount

To align the daily chart candles with New York close (5pm ET) IC server time and charts are GMT+2 or GMT+3 when daylight savings is in effect. Unfortunately, the server time cannot be changed.

We would suggest to host your platform on a VPS (virtual private server). VPS servers are colocated in financial data centers, deliver ultra low latency and fast execution speed for forex trading.

Latency directly influences the amount of time it takes for a trade to interact with the market.

We are able to sponsor the basic VPS up to $35 if you meet the criteria of trading 15+ lots per month.
You can apply for a sponsored VPS package here: https://secure.ic.com/Vps

With IC, an account is considered hyperactive when it exceeds 5,000 server messages per day. The following messages exchanged with the MetaTrader 4 server can be reason of hyperactivity:
  • “open order”
  • “close order”
  • “pending order”
  • “no money”

Please check your account and make the changes necessary to lower your server messages.

Investor password is a read-only password that you may use to build and analyse your account's portfolio. Getting an investor password is easy. Simply, open MetaTrader 4 / MetaTrader 5 platform.
Go to Tools, Options, Server, Select "Change". Enter current (master) password, tick "Change Investor" (read-only) password and enter your desired password.

To locate your MetaTrader 4 log files:
Start your MetaTrader 4 terminal
Go to: File -> Open Data Folder -> Logs, where you will find the log files from your MetaTrader 4 Journals tab.

As platform is installed locally on your computer, we cannot influence how slow or fast it works. There might be several reasons such as:
  1. too many indicators installed and used on charts
  2. too many charts opened same time
  3. any extra software, such as EA
  4. small RAM on your PC
  5. large influx in the amount of data being received at your platform

We can advise to install a separate platform, and run the new platform without any EAs and indicators, and see if it fixes the problem. You amy contact our team who will be able to traoubleshoot the problem for you.

Free margin is the amount of funds you have available in your trading account that can be used to open more positions or cover losses of open positions. If your trades are making a profit you will see your free margin increase.

While our demo accounts reflect as accurately as possible the conditions of the real account, due to technical limitations it will never be possible to guarantee they will be identical. The demo accounts are a great tool for familiarizing yourself with the functions of the platform only.

We do offer Netting accounts on our MetaTrader 5 and cTrader platforms . To request one, please reach out to us at support@ic.com

Unfortunately, as both cTrader and MetaTrader 4 accounts are attached to two different platfroms and work on different servers, it is not possible to use the login details of one platform over the other.

In currency trading ‘gaping’ typically occurs when the currency re-opens for trading after a weekend / rollover. Gaps are usually caused by low liquidity in the market. If these gaps occur because the chart is not uploading correctly, it is possible to retrieve the missing data by refreshing the chart.

Right click on any instrument in the 'Market Watch' section, then left click on the 'Specification' button, a new window will open that shows the Trading Hours for the instrument selected.

Please note that, different instruments have different trading hours attached to them. For detailed information, you may refer to the following link: http://www.ic.com/trading-hours/

We do not offer 24/7 crypto trading for the time being. Please refer here to the trading hours: https://www.ic.com/global/en/trading-pricing/trading-hours

Stocks are available exclusively on the IC MetaTrader 5 platform. To have them added to your account, please email us at support@ic.com. The MetaTrader 5 trading account must be funded prior to adding the Stocks.

You receive your MetaTrader 4 password when you first open your trading account. For security reasons, we recommend that you change the password when you first access your account. You may also lose or forget your password and need to reset it.
To change the password on the platform, select Tools - Options - Server Tab and then the ‘Change’ button.
Enter your current password and make sure ‘Change Master Password’ is checked.
Enter your new password, ensuring it is a minimum of five characters long and is a combination of upper and lowercase letters and digits. Confirm the password in the second box and select OK. The change was successful if no error messages appear.
If you have forgotten or lost your password you can reset it via your Secure Client Area. Sign in and select ‘Change Trading Account Password’. Enter and Confirm your new password and select Save. You will also receive an email confirming the change was successful.

The visual mode option doesn't appear in the default window. Drag and enlarge the tester window slightly; and you will be able to view the option.

To reset your cTrader ID password, please follow the steps in the below link: https://id.ctrader.com/reset

You can find full information on cTrader platform and it's features on the Spotware official website. Here is the link (https://help.ctrader.com/)

Choosing the right trading platform is an important part of your trading. There is no right or wrong platform, however, choosing the most suitable one entirely depends on the features that you are seeking as well as your own experience of the platform itself. It is always good that you test the available platforms and determine what suits you best

cTrader is a recently released retail trading platform. There are a number of features that are the same as MetaTrader 4 in cTrader, however as it is a more recent platform, built by traders, there are some additional features which might help the trading community. Some of the key differences are the user interface, the advanced take profit and stop loss systems, detachable charts, varying chart time frames, live sentiment and depth of market displayed by default, ability to show units or lot sizes, readily available onscreen calculations.
MetaTrader 4 is a much older platform but has a great deal of support and features available online and through the MetaQuotes. There is also a vast range of custom indicators and Expert Advisors readily available for MetaTrader4.

Resetting a account's password is a very easy process. Simply login to your secure client area and click on "Chage Trading Account password" link (https://secure.ic.com/Finance/AccountSummaryPage?changePassword=true) under the "Profile" section.
Set the new password and confirm the details.
Click "Save" to apply the changes.

The ‘invalid account’ error occurs when your username or password is incorrect. This can also occur if you have selected the wrong server address. Please check your account login details and try entering those manually without any spaces.

If you are get this error message at the connection status bar, please manually type the server as follows into the server box:
LiveXX.icmarkets.com , where XX stands for the live server number. For example, 15 for ICMarkets-Live15. The server details can also be found under the login credential email or the platform credentials link in your secure client area.

If you cannot see all the instruments in the market watch window, simply right click your mouse in the market watch area and select ‘show all’.

Depending on the technology you are using, it is quite normal to experiencing some freezing or delays on your platform during news or other volatile periods, simply because of the influx of data being sent to your terminal. To minimise the risk of freezing it is advisable to use the fastest possible internet connection and top possible hardware specifications. Hosting your platform on a VPS instead of your local hard drive would also minimise such occurences.

To enable notifications on the platfoirm, you may use the inbuilt "Notifications" option from MetaTrader 4 platform's Options window or you may also use the Alarm Manager offered by IC as one of its advanced trading tool.
For the inbuilt option, please follow below steps:
  • Go to Tools
  • Click on Options
  • Switch to "Notifications" tab and update the settings as required.

In order change your trade account password, please open MetaTrader 4 platform.
Go to Tools and then Options
Go to Server tab and clock on "Change" button in front of Login and Password fields.
Enter current (master) password, opt for "Change master password" and enter your desired new password.
Click "Ok" to confirm resetting the account's master password.

Platform freezing is common if there is an influx in the amount of data reaching your terminal. Make sure you’re on a dedicated high speed netwrok connection.

Platform freezing is common if there is an influx in the amount of data reaching your gterminal. Make sure you’re on a 4G data or strong WiFi, with a high inetrnet speeds

To add an EA, open MetaTrader 4 and then go to ‘file’ and then ‘open data folder’. Choose ‘MQL4’, and then ‘expert advisors’ or ‘indicators’. You can then copy the file you want to add into this location. Close and reopen MetaTrader4, and you should see the item in the navigator window. If you didn’t make the EA or indicator then be sure to test it in with your demo account first.

Въпроси за онлайн форекс търговията

Във форекс спредът е разликата между цената купува и продава. За да заемете дълга позиция, трябва да подадете поръчка за покупка и да търгувате цена купува, а ако възнамерявате да заемете къса позиция, то трябва да търгувате на цената продава.

IC предлага два типа сметки: стандартна и нашата водеща истинска ECN сметка. IC не начислва комисиона по стандартните сметки, а отбелязва спреда с 0.08 пип над междубанковия лихвен процент, получен от нашите доставчици на ликвидност. В истинската ECN сметка се показва чистия междубанков спред, получен от нашите доставчици на ликвидност, а комисионата е $7 за стандартен лот.

IC предлага търговия с микро лотове. Микро лот в MetaTrader 4 е представен като 0.01, което е еквивалентно на 1000 единици от основната валута.

Онлайн търговията на най-популярната платформа за търговия MetaTrader 4 е лесна. След като сте изтеглили и инсталирали платформата, влезте и кликнете два пъти върху инструмент в екрана за наблюдение на пазара. В билета за поръчка, който се показва, въведете желания от вас обем за търговия, след това кликнете върху „купува“ или „продава“, след което поръчката за пазарно изпълнение ще бъде обработена. Платформата MetaTrader 4 автоматично ще попълни вашата поръчка, при условие че има достатъчно средства в сметката ви за търговия. Вашата отворена позиция ще се появи в търговския терминал и печалбата / загубата и маржът ще бъдат изчислени в реално време според движението на цените.

Маржин е сумата, която се изисква в сметката ви, за да отворите позиция. Тя се изчислявавъз основа на текущата цена на основната валута спрямо USD, размера (обема) на позицията и ливъриджа, приложен към Вашата търговска сметка. Ако не разполагате с достатъчно свободен капитал, няма да можете да отворите позиция на платформата за търговия. Размерът на свободния маржин, показан на платформата за търговия, е сумата, която имате на разположение, ако желаете да отворите допълнителни позиции.

Маржинът се изчислява по следната формула:

Изискван маржин = (настояща пазарна цена x обем) / ливъридж на сметка

Практически пример за изчислението: Ако отворите позиция от 0.1 (10000) в EUR / USD при текущата пазарна цена от 1.35645 и сметката ви е с ливъридж 1:400, необходимият маржин е
(1.35645 x 10000) / 400 = $ 33.91
за такава позиция изискваният минимален свободен маржин е $ 33.91 в търговската Ви сметка.

MetaTrader 4 позволява поставянето на чакащи поръчки. Отложените поръчки се съхраняват на търговския сървър и се изпълняват, когато са изпълнени зададените условия.

MetaTrader 4 позволява да се задават крайни стоп поръчки от търговския терминал.

Ако нямате свободен маржин, позициите Ви ще бъдат преустановени, при определени обстоятелства салдото по сметката Ви може да стане отрицателно, ако загубата по стоп-аут позициите Ви надвиши баланса на сметката.

Нивото на маржин кол на IC е 100%, което означава, че ще го получите, когато вашият собствен капитал е 100% от необходимия маржин за Вашите отворени позиции. Собственият капитал се изчислява като (баланс + открита печалба/загуба).

Нивото на маржин стоп на IC е 50%. Това означава, че ако свободният маржин по Вашата сметка падне под 50%, позициите Ви ще бъдат автоматично затворени. MetaTrader 4 автоматично ще затвори от най-голямата губеща позиция до най-малката.

Нивото на маржин стоп се изчислява по следната формула:
Маржин ниво = собствен капитал / използван маржин x 100%
= Пример
Маржин на търговската сметка за USD 10,000 (собствен капитал) с 1 стандартна открита позиция за USD / JPY и 100 пъти ливъридж ще бъде изчислен, както следва:
= 10,000 / 1,000 x 100%
= 1000% ниво на маржин.
Ако позицията се движи срещу Вас и Вашият капитал е паднал до USD 5,000, изчислението ще бъде:

= 5,000 / 1,000 x 100%
= 500% ниво на маржин.

Ако позицията се придвижи срещу Вас още повече и капиталът падне до USD 499, позицията ще бъде спряна, тъй като нивото на маржа ще падне още.

Логиката на функцията Smart Stop Out в платформата cTrader е да осигури максимална защита на сметките на трейдъра. Тази логика ще замени справедливата логика на Stop Out, тъй като тя предоставя значителни ползи за потребителите, като използва много по-усъвършенстван алгоритъм.

Ако нивото на маржин падне под Smart Stop Out, тогава позициите ще бъдат частично затворени, докато маржинът не достигне стойност над Smart Stop Out. Smart Stop Out ще затвори само това, което е необходимо, за да се възстанови безопасно нивото на маржин и да се защити самата позиция, точката и на влизане и сметката възможно най-дълго.

Повече информация можете да прочетете тук: http://www.ic.com/ctrader-smart-stop-out/

Екранът за потвърждаване на сделката показва обобщение на поръчката, която сте направили, включително номера на поръчката, количеството (обема) и цената на поръчката. Датата и часа на поставяне на поръчката се показват в търговския прозорец.

Можете да генерирате извлечения по сметка от търговския терминал, като изберете раздела история. Щракнете с десния бутон в областта на историята и ще отворите нов раздел, от който да изберете периода от време на извлечението, което искате да генерирате. С десния бутон на мишката щракнете върху опцията да запазите доклада на диск или в HTML формат за гледане в уеб браузър.

MetaTrader 4 има функция за запазване на позицията в реално време, в която можете да видите салдото по сметката си, собствен капитал, ниво на маржин, свободен маржин в реално време в допълнение към печалбата или загубата по всички открити позиции. Тази информация може да бъде намерена в раздела за търговия в терминалната част на платформата. Историята на профила Ви може да бъде намерена в раздела „История“ в същата област.

Ако сте нов клиент, моля кликнете на „Отворете нова демо сметка“. Ако сте съществуващ клиент на IC, можете да отворите допълнителна демо сметка от Вашата клиентска зона.

Демо сметките се закриват след 30 дни неактивност.

"Дългата" позиция е почти същото като влизането в трансакция с купува, и обратното – късата позиция е същата, като влизането в трансакция продава.
Пример: Ако купите 1 стандартен лот или 100 000 единици от EUR срещу USD, влизате в дълга позиция. Ако от друга страна продавате 1 стандартна позиция от 100 000 единици AUD срещу USD, влизате в къса позиция.

Няма лимит на броя поръчки, които можете да поставите в рамките на един месец.

Има лимит от 200 поръчки, отворени или чакащи, за един профил. След като достигнете 200 поръчки, няма да можете да поставяте повече сделки.

IC е ECN брокер и не предлага депозити като бонуси.

И MetaTrader 4, и cTrader са настроени да затварят автоматично позициите ви, когато изискваният маржин достигне 100% (ниво на спиране). Този процес е автоматизиран и не съществува гаранция, че профилът Ви няма да влезе в негативна капиталова ситуация. Препоръчваме Ви винаги да поддържате баланс по сметката си и да покривате искания маржин. Ако нивото на стоп е достигнато, се задейства пазарна поръчка за затваряне на отворените ви позиции при следващата налична цена на пазара.

Събития, като например пазарни гапове или по-дълги почивни дни, когато ликвидността е слаба, може да увеличи възможностите за спиране на позициите Ви и за възникване на отрицателна капиталова ситуация. Препоръчваме да се използват стоп-загуба поръчки, за да ограничите риска, и редовно да следите нивото на маржина по сметката си. Вие носите отговорност за всяко отрицателно салдо по Вашата сметка.

Можете да поддържате позициите си отворени за неопределено време.

Да, можете да влезете в няколко акаунта на една платформа с помощта на MetaTrader 4 Multi Terminal. Можете също така да инсталирате няколко копия на платформата MetaTrader 4 за всеки вход.

Да, можете да влезете във Вашия профил в MetaTrader 4 със същото потребителско име и парола от друг компютър.

Да, платформата MetaTrader 4 може да се използва и на Apple Mac, но ще трябва да инсталирате паралелни операционни системи.

Slippage is an inherent part of financial markets. Whether you are trading Stocks, Futures, CFDs on Commodities or Forex you will be subject to slippage. When you place a market order you are requesting your order to be filled at the current markets prices however if the market has moved between the time you place your order and the time it has been filled your order may be filled at a different price. Slippage can increase when markets become volatile such as over new releases, you should keep this in mind when trading outside of normal market conditions.

Stop Loss orders when triggered enter the market as market orders, therefore their is no guarantee that your order will be filled at the price you place your stop loss.

Диаграмите в MetaTrader 4 отразяват само цената „продава“, а цената „купува“ не се показва. Можете да нарисувате ред „купува“, като кликнете върху графиката и изберете "show line", което ще доведе до оценка на цената „купува“, която се базира изцяло на спреда. Трябва да имате предвид това, когато провеждате какъвто и да е исторически анализ, като използвате графиките, налични в MetaTrader 4.

Търговските сървъри на MetaTrader 4 и cTrader на IC се намират в информационните центрове NY4 и LD5 IBX Equinix в Ню Йорк и Лондон, като осигуряват на клиентите възможно най-бърза скорост на изпълнение на операциите. Центровете за данни Equinix са известни в световен мащаб с тяхната сигурна и надеждна инфраструктура.

Латентността от компютъра Ви до търговските сървъри на IC може да бъде тествана с пинг.

Инструкциите по-долу обясняват как може да се проведе тестът.
Стъпка 1: Отидете в стартовото меню и напишете „CMD“ в полето „търсене на програми и файлове“.
Стъпка 2: Въведете думата „ping“, последвана от празно място и IP адреса на сървъра, който искате да тествате.
Стъпка 3: В долния ред на получения резултат ще се покаже в милисекунди минималното, максималното и средното време за изпращане и получаване на данни от компютъра до сървъра.

A market order is submitted at the current market price, however it may not necessarily execute at the price requested. The trader executes this order with a volume and price offered by the broker. You will get filled at the next best available bid/ask for the volume you are trading.

The trader may execute using a pending order if they expect the market to go up or down but don’t wish to enter until a certain price level is reached; the order will not be filled if price does not reach this level.
A pending order is broken up into six types:
  • Buy Limit
  • Sell Limit
  • Buy Stop
  • Sell Stop
  • Buy Stop Limit
  • Sell Stop Limit

An instruction from an investor to a broker to buy a certain amount of an asset. Buy orders may take various forms. For example, an investor may instruct the broker to buy immediately at the best available price, or to wait until a certain price is reached. A buy order opens at Ask Price and closes at Bid price.

An instruction from an investor to a broker to sell a certain amount of an asset. Sell orders may take various forms. For example, an investor may instruct the broker to sell immediately at the best available price, or to wait until a certain price is reached. A sell order opens at Bid Price and closes at Ask price.

Buy limit orders are placed when a trader wishes to buy, or go long below the current market price. When the market dips and touches the requested price, a buy limit order is executed. The Buy Limit order is executed if the Ask Price on the platform drops to a level that's equal to or lower than the specified buy limit price.

Sell limit orders are placed when a trader wishes to sell, or go short above the current market price. When the market rises and touches the requested price, a sell limit order is executed.The Sell Limit order is executed if the Bid Price on the platform rises to a level that's equal to or higher than the specified sell limit price.

Buy stop orders are placed when a trader wishes to buy, or go long above the current market price. The Buy Stop order is executed once the Ask price is equal to or higher than the specified "Stop" price.

Sell Stop orders are placed when a trader wishes to sell, or go short below the current market price. The Sell Stop order is executed once the Bid price is equal to or lower than the specified "Stop" price.

The stop-limit order will be executed at a specified price, or better, after a given stop price has been reached. Once the stop price is reached, the stop-limit order becomes a limit order to buy or sell at the limit price or the next best available price.

A trailing stop is a type of stop loss order attached to a trade that moves as the price fluctuates. It is designed to lock in profits or limit losses as a trade moves favorably by a certain amount of pips as set by the investor.
Key point to note is that trailing stops only move if the price moves favorably. Once it moves to lock in a profit or reduce a loss, it doesn't move back the other way.

IC's MetaTrader 4, MetaTrader 5 and cTrader platforms handle hedged positions differently. On the MetaTrader4/MetaTrader 5 platform, if the account is perfectly hedged and does not require any margin, the positions will remain open. However, in the case of the cTrader platform, the margin is required for the direction carrying the higher volume and margin requirements, irrespective of whether the overall position of the account is perfectly hedged.

Please note that different hedge margin level and settings may be applied to different products and platforms. The option to hedge a position while in negative Free Margin may not be available across our full product offering. We suggest you make yourself fully aware of the product specifications of the instruments you are trading or intend to trade. We recommend establishing a demo account to familiarise yourself with the Hedging Mechanics and associated risks.

For further clarification, please contact our support team.

You are liable to pay Margin before the CFD is issued and you may be required to pay more Margin before a CFD is closed.

IC Futures CFDs are set to expire on the day the contract expires on the underlying market. When a Futures CFD contract expires, all open positions will be closed at the futures settlement price; as reported by the futures exchange. This process would usually take place on the day following the expiry. Open positions are not rolled to the next front month so any clients wishing to hold long term positions must reopen the trade on the next available contract.

IC does not directly offer any signal services, we have however partnered with Myfxbook to offer Autotrade. Autotrade allows you to copy strategies offered by signal providers on Myfxbook directly into your IC trading account.

Alternatively, you may directly subscribe to the signals from MetaTrader 4 platform.

Въпроси за търговията на CFDs онлайн

Отварянето на търговията с CFDs отразява пазарното време за търгуване на инструмента, на който се базират деривативните инструменти. Моля, прочетете продуктовата спецификация на IC, където са посочени детайли за търговията на контрактите.

IC не събира допълнителни такси и комисиони за търговия с CFD.

Няма минимално изискване за търгуване на CFDs. Минимумът е 1 CFD контракт.

Цените на CFD на IC се калкулират на базата на цените на съответния инструмент, на който се базират дериватите, и неговата справедлива стойност. Справедливата стойност е равна на спот цената след отчитане на сложните лихви и дивиденти.

Account Application

Account verification usually takes a few minutes to a couple of hours in some cases. If you haven't heard back from our account verification team yet on the current status of your account application via email, we suggest you to visit our live chat support or email us at accounts@ic.com. Our team will be able to provide you an update soon.

Yes, you can. As part of our Know Your Customer (KYC) procedure and Anti-Money Laundering (AML) requirements you are required to provide us with your identification. To ensure that your account application is approved, please submit the documents as outlined below in addition to providing 100 points of ID for each director.

Company Information
1. Copy of your company’s constitution or articles or incorporation
2. Certificate of Incorporation
3. Details of directors and shareholders
4. Company proof of address (utility bill or bank statement no older than 3 months)

All proof of residence documents must be no older than 180 days.

Traders of Islamic faith can apply for Islamic accounts during the registration process only. If you have not selected Islamic account option and wish your account to be converted to swap free, please send an email to support@ic.com for more details.

Unfortunately, as per our AML regulations,we do not accept P.O.Box details as a valid residential address.

Unfortunately, your account application might be refused should you fail to provide the requested or alternative form of documentation.

They are usually just a gimmick offered by some forex brokers as a way to lock in your profits. As a fully regulated Forex CFD provider we do believe that those are not best practices for our clients.

A document is only not accepted should it not meet the requirements. Our accounts department sends an update via email when a document is classified as not acceptable, and provides with clear instructions on the requirement that need to be met.

Account verifications normally take from a few minutes to a business day in some cases.

You can provide a bank statement or a secondary form of identification document showing your residential address.

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While we welcome clients from all over the globe, governmental restrictions along with our company policies prohibit IC from opening accounts originated from the following restricted and/or OFAC sanctioned countries: https://www.ic.com/global/en/company/aml-policy

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No, IC does not pay interest on account balances.

IC do offer joint accounts. To set up one, you and the person you'd like to share your joint account with will need to open an individual account each, if you do not have one already. You can create anindividual account here: https://www.ic.com/en/open-trading-account/live
Once your individual accounts are open, please send us an email at support@ic.com requesting to create a joint account for you and the other participant. Please note that both parties need to agree in order to proceed with the joint application.

Yes, we do offer corporate accounts. Opening a corporate account application is easy. Simply choose the account type as "Corporate" while registering yourself here: https://www.ic.com/en/open-trading-account/live . To ensure that your account is approved please submit the documents as outlined below.


Company Information:
1. Copy of your Companies Constitution or Articles or Incorporation
2. Company Proof of Address
(Utility Bill or Bank Statement not older than 3 months)
3. Photo ID of at Least One Director
4. Proof of Residence of at Least One Director


The following are acceptable forms of photo identification:
Valid Passport
Valid Government ID such as a Drivers Licence or State ID
Valid National Identity Card


The following are acceptable forms of proof of residence:
Utility or Phone Bill or Bank Statement



All proof of residences must be current and not older than 90 days.

If you have already provided us with your Company Information, Company Proof of Address, Directors Photo ID and Directors Proof of Residence you do not need to provide us with this information again.

You can send us a request to change your residential address details at support@ic.com including your latest residential address proof stating your name and new address information. The address document must not be older than 180 days.

We do not report or deduct any funds for taxes, however it is your own responsibility to declare any earnings to your own local tax authority.

For updating your account details such as correcting the account name, phone number, email addresss, please send us an email at support@ic.com including a copy of your submitted photo identification document to confirm your identity in order to apply the changes.

Documents must be uploaded via your Secure Client Area

We charge a Commission on our Raw Spread account because you get to trade with extremely low spreads

Client Area

Accessing your secure client area is very easy. Simply follow the login instructions received via email upon your registration with us. You may also reset your secure client area password, if you have forgotten the password by clicking here: https://secure.ic.com/Account/LogOn?ReturnUrl=%2f%3flang%3den&lang=en#forgot_pass_form

All your trade account details can be found under the Account Details page using your client area.

You are able to create an additional demo account through your client area using the following link:
https://secure.ic.com/OpenAccount/OpenDemoAccount
To create an additional live account, you may click here: https://secure.ic.com/OpenAccount/OpenRealAccount

Yes, you can. Please click on Trasfer Funds option here: https://secure.ic.com/Finance/TransferFunds using your client area.

No. We do not allow 3rd party transactions of any kind.

The withdrawals of your funds depends on the method you have used while depositing funds.


If you have funded your account by:
Deposit via Debit/Credit card - Withdraw back by Visa/Mastercard Direct or bank wire
Deposit via Safecharge 3D-Secure card - Withdraw deposit fund back by SafeCharge
Deposit via 3D-Secure Verified by Visa / MasterCard Securecode - Withdraw back by Visa/Mastercard Direct or bank wire
Deposit via Fasapay/Bank Transfer/Broker to Broker/Bitcoin - Withdraw by bankwire (20 AUD Bank fee)
Deposit via Neteller - Withdraw by Neteller (free of charge)
Deposit via Skrill - Withdraw by Skrill (free of charge)
Deposit via Paypal - Withdraw by Paypal (free of charge)

Deposit processing time depends on the preferred method of your choice. Here is the complete list of deposit methods we offer along with their respective processing times: https://www.ic.com/global/en/trading-accounts/funding

If your withdrawal request is received before 01:00 GMetaTrader (12:00 AEST) it will be reviewed on the day of receipt. If your withdrawal request is received after this time it will be posted on the following business day. Once successfully completed from our end, the funds arrival time may vary depending upon the method used. Detailed information in this regard can be found here: https://www.ic.com/global/en/trading-accounts/withdrawal

Yes, a number of our withdrawal methods have an instant processing time, once the withdrawal is successfully completed from our end. For more details, please visit our "How to Withdraw" page on the website here: https://www.ic.com/global/en/trading-accounts/withdrawal

We do not process withdrawals outside business hours.

There could be a number of reason for a withdrawal request to get declined. We suggest you to check your email for the specific reason that relates to your individual account and follow the instructions prescribed in the email. For any clarifications, feel free to contact our 24/7 live chat support or reply to the email directly at accounts@ic.com

A failed deposit request could be a result of insufficient funds in the depositing source, incompatible card used, restrictions implied from your financial banking institution or incorrect details being used to fund the account. You may contact your bank for more information in this regard.

We archive inactive trading accounts after a certain time period. Please note that archived accounts cannot be re-activated. A simple solution, if your account has been archived, is to create an additional trading account from your secure Client Area. If you have funds in that specific account/s, please contact our support team and we will be happy to assist you.

Unfortunately, not. You would need to reach our friendly support team to help process such requests.

Delete

Please click: Forgot your username or password. The system will send you a temporary password to the email address you registered with us.

You can access the deposit and withdrawal transaction history using the "Transaction History" option availble under the "Finance" section of your secure client area.

To change the password for your live trading account:


1. Login to the secure client portal.
https://secure.ic.com
2. Select "Profile" section - > click in Change Trading account password. Here is the link: https://secure.ic.com/Finance/AccountSummaryPage?changePassword=true

If you forgot the password of your client area, please click Forgot your username or password
The system will send you a temporary password to the email address you registered with us. Please use the link provided in the email to login with your temporary password.

You may request to change your account's leverage using your secure client area. Here is the link: https://secure.ic.com/Account/ChangeLeverage

If your card is expired, you may upload a replacement card to your profile using your secure client area. If the new card has the same number as the old card then we can proceed as normal. However if the new card has a different number to the old and expired card then you must provide a letter from the bank or a bank statement that indicates that the new card is a replacement card to the old card. Once that has been provided and approved you are free to withdraw to your new card. Please send the document to accounts@ic.com

All the deposits are free of any charge from our end. You may however, need to speak to your banking institution to confirm whether there is any surcharge applicable from their end in utilising their services.

IC does not charge any additional fees for withdrawals. For International Bank Wire withdrawals, we pass the transfer fees charged by our banking institution. International Wire Transfer fees are approximately AUD 20 or currency equivalent, this fee is deducted from the amount of your withdrawal.
You should however be aware that you may incur fees on payments by some international banking institutions. IC accepts no responsibility for any such bank fees.

No, internal transfers between your trade accounts are free of cost. You should however be aware of the conversion rate shown onscreen that is applicable for the amount transferred.

In order to delete a trade account, please contact our support team at support@ic.com using your registered email address.

Should you not want to continue trading with us, you may express your interest to close your trade profile with us by emailing our support team at support@ic.com. The request should come from your registered email address we have on records. It is important to note that, we do not charge any account keeping or maintenance fees, so you can always come back should you want to resume your trading in the future, where no profile closure is necessary.

If you wish to deposit via credit or debit card, for security reasons we’ll need a copy of the card. The card must be in your own name and not past it’s expiry date.
First login to your Secure Client Area and select Transfers – Deposit Funds and then ‘Fund Now by Credit Card’
Select Add New Credit/Debit card and then enter the requested details. Upload a copy of the card and then we will approve it as quickly as possible for you. We can accept either a scanned copy or a clear photograph.
Once the card is approved, you can make instant deposits anytime.

The funds arrival time may vary depending on the withdrawal method used. You may refer here for more details: https://www.ic.com/global/en/trading-accounts/withdrawal

You can subscribe to Daily Market Forecast from Autochartist or Trading Central here: https://secure.ic.com/Autochartist. Both are free of charge.

The MetaTrader4, MetaTrader 5 and cTrader download link can be found in the secure client area here https://secure.ic.com/Downloads

Backup codes are one-time use codes designed to authenticate users when other forms of 2FA, like Authenticator or Phone Verification, are unavailable or inconvenient.

You can easily generate or manage your backup codes on our Client Area on the 2FA page by toggling the Backup Code option.

Backup codes are useful when alternative 2FA methods are not feasible or accessible, providing a secure way to sign in to your account.

No, Backup codes are single-use only. Each set typically contains 10 codes, and each code can be used only once for authentication.

For security, we advise storing your backup codes in a secure place for easy and secured access when needed.

Simply log in to your Client Area, visit the 2FA section, and regenerate new codes by toggling the Backup Code option. You'll receive a new set of 10 codes upon download.

If you've lost access to your codes and cannot sign in, reach out to our Customer Support team for assistance. Once access is restored, you can generate new codes via the 2FA page.

ЧЗВ за TradingView

Лесно е да откриете сметка в TradingView! Посетете TradingView, за да откриете безплатна или основана на абонамент сметка още днес.

Можете да търгувате в TradingView само с нашата сметка cTrader Raw.

Можете да прехвърлите средства от своята Защитена клиентска зона към сметката си в TradingView. Можете да откриете повече информация относно финансирането и тегленията тук.

Да, можете! Можете да търгувате със сметка Demo, докато текущата Ви кандидатура още е в изчакване.

Можете да откриете сметка Demo TradingView от своята Защитена клиентска зона или от TradingView. След като влезете в TradingView, можете да се свържете, като използвате Панела за търгуване, както бихте направили и с активна сметка.

Понастоящем е наличен само един тип сметка. Непрекъснато подобряваме услугите си, за да гарантираме, че имате достъп до всички налични опции.

Ако сте съществуващ потребител на cTrader, можете да получите достъп до позицията си и да търгувате, както обикновено. Интеграцията с TradingView няма да повлияе на вече съществуващата Ви сметка в cTrader.

Trading with Dynamic Leverage

Dynamic leverage is a mechanism that automatically adjusts the leverage applied to your positions based on exposure, market conditions, or specific trading sessions. As a result, the margin required to open or maintain a position may vary depending on your position size and the prevailing market conditions across instruments such as FX and other CFDs.

Some instruments have lower maximum leverage when market volatility increases or when position sizes are larger. This means that even if your account leverage is set to 1:1000, certain instruments may temporarily have lower leverage applied. These adjustments happen automatically and may affect your margin requirements.

Dynamic leverage may change the margin requirement for your existing positions. You may need to add additional funds to maintain positions. It's important to monitor your accounts and margin obligations at all times to avoid margin calls.

Dynamic leverage adjusts the maximum leverage based on the total position size. As position exposure increases, the available leverage may decrease. Positions benefit from the maximum leverage up to a predefined exposure level. Any exposure above that level will be subject to reduced leverage according to the dynamic leverage model. This applies as per the following:

MT4 / MT5BTCUSD
  • Up to 1:500 leverage for positions below 50 lots total exposure
  • 1:300 leverage for positions above 50 lots total exposure
  • Maximum position: 100 BTC (MT5)

ETHUSD
  • Up to 1:500 leverage for positions below 1,000 lots of total exposure
  • 1:300 leverage for positions above 1,000 lots total exposure
  • Maximum position: 2,000 ETH (MT5)
cTraderFor BTC and ETH trading on cTrader, the maximum leverage is 1:300, with no dynamic leverage adjustments applied.

Dynamic leverage may affect your positions and margin requirements. Clients are responsible for monitoring their positions and ensuring sufficient margin is maintained at all times.

Dynamic leverage is applied daily to US Stock CFDs around the opening and closing of the trading session.

Trading SessionThe US stock market session in IC runs from 16:35 to 22:55 (server time). Please review the trading hours here

Dynamic Leverage Adjustments

During each trading day, leverage is adjusted at the following times:

  • 21:55 (server time) - 1 hour before market close -> leverage reduced to 1:10
  • 22:40 (server time) - 15 minutes before market close -> leverage reduced to 1:5
  • 16:50 (server time) - 15 minutes after market open -> leverage returns to 1:20

Important Notes
  • These leverage adjustments occur every trading day during the US stock trading session.
  • Margin requirements for existing positions will be recalculated when the dynamic leverage period is in effect.
  • Once the adjustment period ends, leverage automatically returns to the standard level.

Dynamic leverage may affect your positions and margin requirements. You are responsible for monitoring your positions and maintaining sufficient margin at all times.

Dynamic leverage for these precious metals is applied to Gold and Silver CFDs positions that are opened before the weekend.

Dynamic Leverage PeriodThe adjustment applies every Friday, 3 hours before market close (server time) until Monday, 30 minutes after the market opens (server time). Please review the trading hours here

Leverage Adjustment
  • During this period, leverage for newly opened positions is set to 1:200.

Important Notes
  • The dynamic leverage applies only to positions opened during the specified window.
  • Existing positions opened before the adjustment period are not affected.
  • Once the window closes, normal leverage conditions resume automatically.

Dynamic leverage may affect your positions and margin requirements. You are responsible for monitoring your positions and maintaining sufficient margin at all times.

Dynamic leverage is applied to spot Oil and Natural Gas CFDs over the weekend.

Dynamic Leverage PeriodThe adjustment applies every Friday from 3 hours before market close (server time) until Monday 30 minutes after the market opens (server time). Please review the trading hours here

Leverage Adjustments for New PositionsDuring this period, leverage for newly opened positions is reduced as follows:

InstrumentDynamic Leverage
XTIUSD (WTI Crude Oil)1:50
XBRUSD (Brent Crude Oil)1:50
XNGUSD (Natural Gas)1:20


Important Notes
  • The dynamic leverage applies only to positions opened during the specified window.
  • Existing positions opened before the adjustment period are not affected.
  • Once the window ends, standard leverage conditions automatically resume for additional positions

Dynamic leverage may affect your positions and margin requirements. You are responsible for monitoring your positions and maintaining sufficient margin at all times.

Dynamic leverage applies to 24-Hour Stock CFDs throughout the standard and extended sessions. Please review the trading hours here

Dynamic Leverage Adjustments
Trading PeriodTime (Server Time)Leverage
Normal Market Hours16:30 - 21:551:20
Pre-Close Window21:55 - 22:401:10
Pre-Market / Post-Market Hours22:40 - 16:301:5

Important Notes
  • These leverage adjustments occur every trading day during the US stock trading standard and extended session
  • Margin requirements for existing positions will be recalculated when the dynamic leverage changes take effect.
  • Once the adjustment period ends, leverage automatically returns to the standard level.

Dynamic leverage may affect your positions and margin requirements. You are responsible for monitoring your positions and maintaining sufficient margin at all times.

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